Experience

Aspira

• United States
• Software Development
• 200 - 300 Employee

• Director, Technical Business Operations

  • Nov 2020 - Present



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director, Service Delivery

  • Nov 2014 - Nov 2020

  ● Director, IT Architecture and Engineering team responsible for data center consolidation from eight distributed to two geographic diverse locations. ● Spearheaded the implementation of a dedicated Managed MPLS network connecting 15 internal and external locations for the State of New York including Xerox, partner, and external data centers, call centers, and user locations. ● Streamlined processes for capacity management, long-term strategy, cost recovery and pre-deployment design and cost estimates of the Private Cloud infrastructure. ● Managed all aspects of expense management, pre-sales Call Center RFP infrastructure support and deployment of dedicated Managed MPLS network. ● Maintain an annual budget of $36M conducting capital requests and approval processes for the Infrastructure organization. ● Oversee monthly internal billing processes for cloud infrastructure of more than 8000 virtual servers and labor recharges for more than 1600 employees. Show less



Education and Government IT Services

• Architecture Consultant

  • 2012 - 2014

  ● Served as Principal Partner for IT consulting firm responsible for technology analysis and strategy development along with financial analysis and contract negotiations. ● Streamlined the City of Fort Worth Architectural review – combining data from existing documentation, extensive interviews, and working sessions with staff to establish a detailed 3 – 5 year plan among other areas to benefit the city. ● Conceptualized initial IT Architecture Process for the City of Fort Worth – created voice and network requests for Information enabling them to identify long-term strategic solutions for both areas. ● Provided architecture review for protected data environment and developed architecture standards for secured protected environments that included the implementation of private cloud infrastructure. Show less



Experian

• Information Services
• 700 & Above Employee

• Director, Global Infrastructure Architecture & Operations

  • 2006 - 2012

  ● Employed cost effective methods – implementing a global savings initiative on contracts with a saving of $8M annually in addition to the design of a global HD video conferencing infrastructure to reduce travel expenses by 10%. ● Successfully managed a budget of $21M while leading a team of 52 employees in 7 countries. ● Established the planning and implementation of regional network infrastructure in the US, Costa Rica, Chili, and the Asia Pacific region – leading to the development of cloud infrastructure to deliver IaaS and PaaS. ● Orchestrated global voice services engineering and operations to 25 countries, leading legacy infrastructure, VoIP conversions, legacy Cisco VoIP, and call center infrastructure planning. Show less



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Senior Director, Enterprise Architecture

  • 1997 - 2006

  Directed operations with leadership of the enterprise architecture, information security, desktop strategies, contract negotiation, and asset management comprising 65 employees. Devised automated provisioning and disabling/deletion of all employee accounts initiated from PeopleSoft Human Resources application across multiple Novell Netware environments, Active Directory, UNIX, and Exchange. Directed operations with leadership of the enterprise architecture, information security, desktop strategies, contract negotiation, and asset management comprising 65 employees. Devised automated provisioning and disabling/deletion of all employee accounts initiated from PeopleSoft Human Resources application across multiple Novell Netware environments, Active Directory, UNIX, and Exchange.