Experience

GENLED Acolyte®

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Accountant

  • Aug 2022 - Present



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Business Opertaions Manager - Resiliency and Security Services

  • 2007 - Oct 2022

  - Manage BCRS contract life cycle from customer signature, registration and termination to ensure all signings, billings, and recoveries processed to correct accounts. - Improvements to weekly signings cadance processes and communications to executives have eliminated many process issues. - Successful acquisition of Aresnal Co. within BCRS, lead time with implementation of this company with IBM systems. - Assisted and SME with new revisions of BCRS standard contact details. This included better communication with customers and coordination with Contracts & Negociations and Legal. - Manage Security Services Order Processing, this includes contact registration to ensure all signings, billings, and recoveries processed to correct accounts. (Through 2013)

• Business Operations Manager - National Services Contract Suppoer

  • 2010 - 2012

  - Manage ITS Revenue Tracker Forecast, and contract reconcilations for LT500K contracts in preparation of financial analysis on variances between actual results and budgets to resolve discrepancies. Monitoring and process improvements with our COE India team included.- Work with tax department on any issues which could include creation of new billable charge codes and review documents such as the statement of work.

• Team Lead - Business Continuity and Resiliency Services

  • 2002 - 2007

  - Teamed with ASCA, Service Delivery and Systems to create two required positions (Usage billings and contract validations) that improved business controls.- Coordinated Executive revenue credit review which highlighted and corrected problem areas. Decreased revenue credits each year.

• Finance - IBM Services

  • 1993 - 2001

  - Provided financial consultation on the monthly, quarterly and annual forecast, and directed the preparation of financial analysis on variances between actual results and budgets to resolve discrepancies. - Effectively communicated with line management and other key executives in regards to financial issues including strategic planning, cost containment and provide recommendations on root caused and budget targets.

• Account - Maintenance/Services, Asia Pacific, Research, CHQ

  • 1984 - 1993

  - Team Lead which coordinated the monthly close. Reconciliation of inputs from US divisions and Asia Pacific countries. - Developed monthly development and research cost analysis report, to track project spending to business cases and assess project profitability. - SME on ledger input and reconciled any issues brought forward.- Accounts payable accountant with review and payment on customer invoices.