Property & Environment Manager

• Jan 2021 - Present

Head of Operational Services

• Aug 2016 - Jan 2021

To lead, manage and develop services covering Estates, Facilities Management, Procurement, Contract Management, and Health & Safety to support curriculum delivery across the College. • Lead teams and develop people to deliver cost effective services in all areas of responsibility. Manage budgets and control expenditure in all areas of responsibility. • Ensure all College facilities related contracts are effectively procured to secure best value and develop clear monitoring and reporting arrangements to ensure that all contracts are properly managed and delivered in line with agreed specification. • Ensure that clear Health & Safety and Estates Strategies are in place to support the curriculum and business needs of the College. • Develop the College’s environmental policies and report on achievement towards environmental targets and standards. Ensure the College complies with all environmental regulations, where applicable, for example the Carbon Reduction Scheme. • Ensure business continuity across the College through the implementation, communication, reviewing and testing of business continuity plans and disaster recovery arrangements including (but not exclusively) data, information, systems and processes and physical access. • Ensure that all Health and Safety Policies and Procedures are followed and oversee the production of Health and Safety reports. Report any issues or concerns directly to the Vice Principal (Finance & Resources) or the Principal. Co-ordinate on-going support to the Health & Safety Committee. • Appoint, manage and negotiate with external providers of service contracts for: repairs & maintenance; mechanical & electrical services; catering; cleaning; stationery; print and the bus partnership. Ensure that the management arrangements in place are effective and provide regular performance information demonstrating the College is receiving best value. Show less

Area Operations / Facilities Manager

• Oct 2013 - Oct 2015

• Liaised with MoD contractors to deliver soft services across 3 large military home base establishments. • Provided direction and control of all Soft Services, including contracted services, whilst on Operations and Exercises. • Ensured food service accounts are managed in accordance with current policy. • Ensure that all SHE requirements are met and that the company’s SHE policy is followed in line with current legislation and ISO-14001. • Oversee the running of contracts by: Deputising as the Contracts Authoring Officer. Deputising as the Resource manager. Monitoring service delivery against Key performance Indicators. Collecting data, benchmarking contract performance. Co-ordinating and monitoring the “lead in” programme. • Ensure units operate a contract performance monitoring system. • Have an understanding of the business dynamics of a catering, retail and leisure contract. • Liaise with Commercial staff providing SME input for food service contracts. • Prepare and review SORs to ensure that contracts meet the prescribed. standards, operational requirements and current legislation. • Planning and management of temporary camp infrastructure and centralised locations. • Liaise with supporting organisations and other nations. • Provide advice and assistance where necessary to units regards taking direction on Soldiers reports and Career Development. • Plan, direct and conduct formal and on the job training. • Monitor Health & Safety management procedures against current regulations. • Provide specialist advice and Conduct final technical checks on minor new works projects. • Compliance with emergency management policies. • Report on serviceability of buildings and equipment. • Use current Management Information Systems. • Maintain Office and IS security. Show less

Contracts Manager

• Jan 2013 - Jul 2013

• Established that the service provided by the contractor was being successfully delivered in accordance with the Statement of Requirement and by specific reference to critical success factors. • Acted as principle food supply advisor/QA/QC to Commander British Forces Afghanistan, and to act as point of contact for units with catering supply queries. • Planed and communicated requirements to the contractor and provided the customer interface on behalf of HQ British Forces Afghanistan. • Represented the MoD and at formal meetings with the food supply contractor. • Initiated contract amendments if required to DF&FS Ops (the contract authority). • Conducted regular QA/QC checks at point of delivery of contractors stocks. Inspected and carried out managerial checks over orders being dispatched. • Monitored the control and management of £5-7m of stock held by the contractor on behalf of the MOD. Show less

Operations Facilities Manager

• Apr 2009 - Jan 2013

• Responsible for daily delivery of food services within the unit of 660 troops. • Asset management within the Catering Function accounting for £1m of field catering equipment. • Ration accounting as the Unit Food Account Holder for an annual budget of £450k. • HR management and career development of 24 catering staff from chef to Catering Manager. • Preparing the Catering Department for technical evaluations, conducting QA audits to ISO standards. • Producing the Unit Catering Management Plan. • Responsible for the Security policy for the Unit Catering Function ensuring the safety and security of staff and customers. • Management of Compulsory training for operational requirements Accounts, Food Safety, Nutrition, Health and Safety. • Contract monitoring of Global Catering organisations. • Controlled all Health & Safety Practices and legislation within the Catering environment. • Consistently delivered budgets for labour, energy and consumables. • Regular meetings with senior managers on catering budgets and expenditure. • Implemented new working systems to improve day-to-day running of services. • Trained junior managers on new systems. • Involved with planning, and delivery of catering services to VVIP personnel including Royalty. • Customer service meetings to ensure standards are compliant to customer needs and requests. • Report on serviceability of buildings and equipment. • Report on serviceability of buildings and equipment. • Compliance with emergency management policies. • Use current Management Information Systems. • Maintain Office and IS security. Show less