John Vickman
Senior System Administrator at RightCrowd- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Spanish Limited working proficiency
Topline Score
Bio
Phil Wegmueller
When working with John, I found he was always keen to learn and step into new areas. John has been a great team player and put his own duties aside to help other teams when needed. With his Power Shell scripting capabilities, he improved automation as well as provided valuable tools to the service desk team. In general, John has a broad infrastructure knowledge across multiple technologies and areas. His interpersonal skills and ability to stay calm in stressful situations helped to resolve issues quickly and efficiently. With his open mindset and humor, he adds the necessary "fun" factor to any team while keeping the professional attitude. It was a pleasure to work with and manage John, and he is a valuable asset to any organisation.
Phil Wegmueller
When working with John, I found he was always keen to learn and step into new areas. John has been a great team player and put his own duties aside to help other teams when needed. With his Power Shell scripting capabilities, he improved automation as well as provided valuable tools to the service desk team. In general, John has a broad infrastructure knowledge across multiple technologies and areas. His interpersonal skills and ability to stay calm in stressful situations helped to resolve issues quickly and efficiently. With his open mindset and humor, he adds the necessary "fun" factor to any team while keeping the professional attitude. It was a pleasure to work with and manage John, and he is a valuable asset to any organisation.
Phil Wegmueller
When working with John, I found he was always keen to learn and step into new areas. John has been a great team player and put his own duties aside to help other teams when needed. With his Power Shell scripting capabilities, he improved automation as well as provided valuable tools to the service desk team. In general, John has a broad infrastructure knowledge across multiple technologies and areas. His interpersonal skills and ability to stay calm in stressful situations helped to resolve issues quickly and efficiently. With his open mindset and humor, he adds the necessary "fun" factor to any team while keeping the professional attitude. It was a pleasure to work with and manage John, and he is a valuable asset to any organisation.
Phil Wegmueller
When working with John, I found he was always keen to learn and step into new areas. John has been a great team player and put his own duties aside to help other teams when needed. With his Power Shell scripting capabilities, he improved automation as well as provided valuable tools to the service desk team. In general, John has a broad infrastructure knowledge across multiple technologies and areas. His interpersonal skills and ability to stay calm in stressful situations helped to resolve issues quickly and efficiently. With his open mindset and humor, he adds the necessary "fun" factor to any team while keeping the professional attitude. It was a pleasure to work with and manage John, and he is a valuable asset to any organisation.
Credentials
-
MCSA: Office 365 - Certified 2018
MicrosoftApr, 2018- Oct, 2024 -
Microsoft MCSA
MicrosoftFeb, 2009- Oct, 2024 -
Cisco CCNA
CiscoMay, 2015- Oct, 2024 -
Cisco 300-101 Route
CiscoMay, 2015- Oct, 2024
Experience
-
RightCrowd
-
United States
-
Software Development
-
100 - 200 Employee
-
Senior System Administrator
-
Aug 2019 - Present
-
-
Head of IT Systems and Operations
-
Aug 2019 - Present
-
-
-
ABBOTSLEIGH SCHOOL
-
Australia
-
Education Administration Programs
-
100 - 200 Employee
-
IT Senior Systems Engineer
-
Dec 2016 - Aug 2019
Oversight of internal server systems and network. Oversight of internal server systems and network.
-
-
-
360 Consulting
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Senior Systems Consultant/Technical Manager
-
Feb 2009 - Dec 2016
-Oversee customer systems’ management and support, over a variety of industry verticals -Management of the Technical Team -Project Management, improvement and upgrades on IT infrastructure in the SMB sector -Technical Consulting, escalations -Bridging the gap between technical speak and common understanding for clients -Oversee customer systems’ management and support, over a variety of industry verticals -Management of the Technical Team -Project Management, improvement and upgrades on IT infrastructure in the SMB sector -Technical Consulting, escalations -Bridging the gap between technical speak and common understanding for clients
-
-
-
-
Technical Support
-
Nov 2008 - Feb 2009
Desktop and network support technician for a large number of clients in the dental industry. Desktop and network support technician for a large number of clients in the dental industry.
-
-
-
Lexmark
-
United States
-
Information Technology & Services
-
700 & Above Employee
-
Helpdesk Support
-
May 2007 - Nov 2007
-Provided technical assistance, troubleshooting, and warranty repairs at the inbound call centre for home users using commercial products -First level technical assistance, troubleshooting -Onsite service arrangement for corporate customers using business products -Provided technical assistance, troubleshooting, and warranty repairs at the inbound call centre for home users using commercial products -First level technical assistance, troubleshooting -Onsite service arrangement for corporate customers using business products
-
-
-
-
Divemaster
-
Oct 2003 - Mar 2006
Divemaster and deckhand on the First Lady, running organised SCUBA diving tours for clients out of the marina in Hawaii Kai, around Maunalua Bay. Divemaster and deckhand on the First Lady, running organised SCUBA diving tours for clients out of the marina in Hawaii Kai, around Maunalua Bay.
-
-
-
-
Wait staff
-
Nov 2002 - Mar 2006
Worked as a waiter at the fine dining restaurant "The Ship's Tavern" for the first 9 months, and was transferred to the Beach Bar when the restaurant was closed down. Worked as a waiter at the Beach Bar for the rest of my tenure. Worked as a waiter at the fine dining restaurant "The Ship's Tavern" for the first 9 months, and was transferred to the Beach Bar when the restaurant was closed down. Worked as a waiter at the Beach Bar for the rest of my tenure.
-
-
Education
-
2008 - 2009
Excom Education Center
Microsoft MCSA, Microsoft Server 2003, Microsoft Exchange 2003, Comptia A+ -
1997 - 2001
University of Colorado Boulder
Bachelor's degree, Psychology
Community
