Experience

SPECIALIZED TREATMENT, EDUCATION AND PREVENTION SERVICES, INC.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Counselor

  • Mar 2015 - Present



Kaplan University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Counselor

  • Jul 2009 - Jan 2011

  nterview prospective students for admittance to the University and educate prospective students on Kaplan's program, expected outcomes, and student services • Meet enrollment goals and forecast projected new students • Conduct follow-up with admitted students to ensure successful matriculation • Act as Liaison to Financial Aid and Academic Advisors and First Term Support • Adhere to all internal compliance and Federal guidelines • Promoted to Mentor for new employees within Kaplan Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Assistant Manager

  • May 2007 - Jan 2009

  Assisted with facilitating office Human Resources, goal setting, profitability, analysis of competition, sales, and customer service • Responsible for the inside sales of services to each customer. Performed outside sales by promoting Enterprise Rent-A-Car to new companies and finding new growth opportunities • Responsible for the management, training and development of a team of 5 Management Trainees and support staff members • Oversaw for the maintenance of approximately 150 rental vehicles and the nightly reconciliation of unrented vehicles • Responsible for marketing current accounts regularly to maintain productivity and gain additional business • Worked to collect monies owed by insurance companies, customers, dealerships, body shops, and corporate account • Responsible for the corporate accounts in immediate area and worked to increase business and resolve concerns with accounts • Developed rapport with customers and to assist them with the goal of making each customer is completely satisfied Show less



Lynn University

• United States
• Higher Education
• 500 - 600 Employee

• Assistant Director of Student Involvement

  • Jun 2003 - Apr 2007

  Coordinated and implemented most of the major programming and theme weeks for students and advised the Knights’ Activities Team, the student programming board and oversaw budget of over $140,000 • Created new Lynn traditions and major theme weeks such as "Multicultural Day", “Spirit Week”, “Spring Fling Week”, and “Hoe Down” as well as new monthly series “Movie on the Wall” and the “Java Jam” coffeehouse series • Instituted yearly major concert series including the "MTV Campus Invasion Tour" and the "Hinder Campus Tour" each with over a $40,000 budget • Oversaw the daily operation of the Information Kiosk and trained and supervised 12 student employees • Taught the “First Year Experience” and designed a personal curriculum entitled “The Freshman Evolution: Who Are You, Where Are You and Where Are You Going?” • Taught Psychology 355A "Principles of Learning" as an adjunct professor Show less



Assistant Director of Residence Life

• Melbourne, Florida Area

• Florida Institute of Technology

  • Jun 2000 - Jun 2003

  Served as only full-time professional under the Dean of Students to coordinate all functions and activities of the Office of Residence Life • Served as live-in Hall Director for 240 freshman residents, drastically reducing disciplinary cases and damages during my tenure • Acted as evening on-call professional for the entire campus • Supervised four graduate and undergraduate Residence Hall Directors, as well as 33 Resident Assistants • Developed and implemented all training and development for Residence Life staff and revised and oversaw the Residence Assistant group process and hiring • Collaborated in design and assisted in presentation of LEADS Leadership Training • Taught the freshman University Experience course each Fall semester • Coordinated all Residence Life programming and served as major programmer for campus, organizing a first-ever annual “International Affair” cultural food tasting and talent showcase and a community/campus Halloween event • Created and led the Wellness Committee to program for health and wellness issues, which sponsored first-ever “Health Fair”, “Sexual Responsibility Week”, and “Get Fit Week” Show less



Youngstown State University

• United States
• Higher Education
• 700 & Above Employee

• Coordinator of Housing

  • Jun 1997 - Jun 2000

  Oversaw all functions for a residence hall housing 240 freshman residents as a full-time professional including cleaning, maintenance and security • Served as a 24 hour on-call administrator for entire Housing operation • Selected, supervised, trained, and evaluated one Graduate Assistant, one Graduate Intern, six RA’s and 12 student employees • Conducted student judicial hearings and imposed sanctions • Created a Peer Leadership training class offered by the Counseling Department in Spring 2000 and developed the syllabus, course curriculum, resource materials, grading outline, and taught the class, which is still being offered today Show less