John V. LaPolla

Senior Instructor at Bike New York
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Contact Information
us****@****om
(386) 825-5501
Location
Cliffside Park, New Jersey, United States, JE

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Credentials

  • Bicycle Education Instructor
    Bike.Nyc

Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Senior Instructor
      • Mar 2015 - Present

      March 2015 -Present Bike.Nyc Nonprofit Bicycle Educational Organization Teacher Adult&Kids skills classes Summer camp & After school program,, 501© 3. March 2015 -Present Bike.Nyc Nonprofit Bicycle Educational Organization Teacher Adult&Kids skills classes Summer camp & After school program,, 501© 3.

    • United States
    • Manufacturing
    • JUNE 2015-Current BIKE.NYC Youth Camp, & After School Instructor, Adult Classes
      • Jun 2015 - Present
    • United States
    • Individual and Family Services
    • Owner
      • Sep 2001 - Present

      126 Madison Street Hoboken NJ, Part time position, Self-Employed Painting & Restoration Business Preparing Condominium Units for rental and resale. January 2011- To Present 2011 Providing painting drywall and plaster repair, installing door and trim hardware, cleaning and caulking. Cleaning and grouting of tile and countertop surfaces. All work done for maximum rental and resale value for owner. Show less

    • Visitor Experience Host
      • May 2021 - Oct 2021

      Visitor Experience Host. Work with visitor and operations team to open new Hudson river park every morning before 6am. Duties included guiding individuals and groups to all educational and performance events. Keeping daily guest count, implement CDC/Nyc health guidelines on social distancing. This involved numerous reports and acquiring and interpretation of statistics for park management and Nyc health & 1st responders Fdny & Nypd services. Via Outlook email and internal systems. Included all aspects of park operations. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Visitor Ambassador Guide
      • Apr 2020 - May 2021

      The Friends of Governors Island Dates volunteered April 2020 – May 2021 Have Achieved over 100 hours of time as Friends of Governors Island Ambassador. Responsibilities and distributing visitor guides and PPE and monitoring social distancing, Follow Health/CDC Guidelines. The Friends of Governors Island Dates volunteered April 2020 – May 2021 Have Achieved over 100 hours of time as Friends of Governors Island Ambassador. Responsibilities and distributing visitor guides and PPE and monitoring social distancing, Follow Health/CDC Guidelines.

    • Lead Retirements Distribution Analyst
      • Oct 2018 - Jul 2019

      Lead Retirements Distribution Analyst , processing all types of distributions of IRA and other retirement accounts , meeting all Tax requirements and Service Levels. Lead Retirements Distribution Analyst , processing all types of distributions of IRA and other retirement accounts , meeting all Tax requirements and Service Levels.

    • Billing Remediation Analyst Operations Processing
      • Dec 2017 - Jun 2018

      Remediation review and report on brokerage processing fees for remediation. Remediation review and report on brokerage processing fees for remediation.

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Contract position at UBS under Aerotek Services
      • Jan 2015 - Jun 2015

      Research and Audit quarterly and annual billing fees for IC billing unit of UBS wealth management Americas division in Weehawken NJ. Review internal billing schedule system and compare to client authorized documentation for any discrepancies for over and under billing. Compile and generate report for any financial remediation to FA Wealth advisor branch staff. This includes any proxy voting agreement and information. Research and Audit quarterly and annual billing fees for IC billing unit of UBS wealth management Americas division in Weehawken NJ. Review internal billing schedule system and compare to client authorized documentation for any discrepancies for over and under billing. Compile and generate report for any financial remediation to FA Wealth advisor branch staff. This includes any proxy voting agreement and information.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Lead Retirements Analyst & Processor
      • Oct 2011 - Jul 2014

      Aerotek Services, Contract position at ETRADE CLEARING CORP. LLC. Retirements Operations Jersey City, NJ ETRADE, Recalled to previous position by Aerotek services. October 2011- July 2014 Promoted to Fraud Operations to CDC Compromise Data alert Center project Analyzed, researched, cleared and sent for action NFB, No further business over 1,000 CDC alert cases regarding securities fraud, Identity fraud, Tax fraud, Financial fraud and Theft and Embezzlement, Clearing out Etrade baclog of cases. Utilizing LexisNexis and internal systems. * Lead Retirements Analyst & Processor Help train staff of 5 seasonal retirements processors. November -April Meet end of year Irs required distribution deadline. . Responsible for Ira, Roth, Sep, Beneficiary, 401k partial and full distributions. Request from Customer service phone, client on-line, email, internal operations compliance and fraud. . Process complex account requests Including Required Minimum distribution RMD, Removal of Excess, Recharacterization, Roth conversion, Beneficiary and Estate account. . Via physical check, Automated clearing house/Electronic funds transfer/Direct deposit, Fed wire, internal transfer to non-retirement account, and External transfer to outside Custodian. . All work requests processed to meet and exceed Service level quality client agreements. All processing done in accordance with financial industry and IRS government reporting standards. . Track and identify all processing via both spreadsheet report and reporting to senior management on any issues or trends, which would affect meeting department production goals. Show less

    • Aerotek Services, Contract position at ETRADE CLEARING CORP. LLC.
      • Nov 2010 - Dec 2010

      Required Minimum Distribution, year end processing. Responsible for US based both bank & brokerage Ira CD partial and full distribution at Jersey City processing center. Significant analysis of customer documentation, and calculation to comply with IRS requirements. Required Minimum Distribution, year end processing. Responsible for US based both bank & brokerage Ira CD partial and full distribution at Jersey City processing center. Significant analysis of customer documentation, and calculation to comply with IRS requirements.

    • Retirements Operations Analyst
      • Jun 2008 - Jun 2010

      Analyze and process online Ira Bank CD and Ira Brokerage account transactions, tracking and reporting for Seinor management review. Trained and quality controlled, teamwork of temporary employees. During seasonal production surges, ensuring consistent high quality. Analyze and process online Ira Bank CD and Ira Brokerage account transactions, tracking and reporting for Seinor management review. Trained and quality controlled, teamwork of temporary employees. During seasonal production surges, ensuring consistent high quality.

    • Lead Brokerage Services Associate
      • Aug 2006 - Apr 2008

      For private brokerage processing inbound & outbound call center. Completion of all financial, compliance, and customer service requests, for licensed regional brokerage offices. Regarding, wiring fed funds, automatic clearing house distributions, transfers, journaling assets, closing, opening new accounts under market conditions. For private brokerage processing inbound & outbound call center. Completion of all financial, compliance, and customer service requests, for licensed regional brokerage offices. Regarding, wiring fed funds, automatic clearing house distributions, transfers, journaling assets, closing, opening new accounts under market conditions.

    • Account Officer
      • Jul 2005 - Apr 2006

      Operations center, for on-line processing of stocks, funds, fixed products. Researched and resolved website navigation problems for customers and traders. Used financial knowledge to provide direction and guidance on products. Identified both sales and operational issues for report tracking by management. Operations center, for on-line processing of stocks, funds, fixed products. Researched and resolved website navigation problems for customers and traders. Used financial knowledge to provide direction and guidance on products. Identified both sales and operational issues for report tracking by management.

    • Owner and manger.
      • Oct 2004 - Jul 2005

      Elected Condominium board president, directed full renovation of 7-unit market rate residential building. Bought and rented apartments. Ran daily operation, including physical maintenance and paying of all bills and insurance of small condominium building. Elected Condominium board president, directed full renovation of 7-unit market rate residential building. Bought and rented apartments. Ran daily operation, including physical maintenance and paying of all bills and insurance of small condominium building.

    • United States
    • Retail
    • Lead quality control analyst. Lead customer service representative
      • Jan 1995 - Oct 2004

      Processing call center for IRA variable & fixed annuity products and services Answered incoming calls from both customers and back office, and provided them with product and financial knowledge. Through quality control sampling department output, made quantifiable improvements to processing, improving customer satisfaction. Assessed/reported accuracy of processing from customer service representatives. Researched and processed customer requests regarding withdrawals, transfers, cash outs Show less

Education

  • Red Cross, American Heart Association
    Certificate, CPR AED 1st AID
    2015 - 2022
  • Bike NYC Instructor & Volunteer Counselor Training.
    Certificate, Non-Profit/Public/Organizational Management
    2010 - 2018
  • Fairleigh Dickinson University-Metropolitan Campus
    B.S., Marketing Business
    1980 - 1985

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