Experience

University of Illinois Urbana-Champaign

• United States
• Higher Education
• 700 & Above Employee

• Audio Visual Planner

  • Mar 2018 - Present



University of Illinois

• Urbana-Champaign Area

• Audio Visual Planner

  • Mar 2018 - Jul 2023

  Associate Audio-Visual Planner, Technology Services, University of Illinois (June 2022 - Present) * Responsible for creating AV program statements, requests for quotes, and project estimates. * Identify project milestones and deliverables; communicate with sponsors, resources assigned to the project and stakeholders; and as applicable, provide status reports, risk assessments, and other planning documents. * Work collaboratively with resource managers, campus partners, and external integrators to achieve the objectives of the project. * Provide space planning assistance related to AV spaces, including space adjacencies, room orientation, image size, and sightlines on projects. * Assess and coordinate AV/IT requirements necessary for a successful AV integration on departmental projects. * Participate in construction meetings, conduct site visits, and provide on-going coordination of AV-related base building elements. * Provide project metrics to project stakeholders and Technology Services leadership. * Design training materials and conduct/coordinate end user training. * Understand the overall processes and procedures of the organization and make recommendations on the continual improvement of those processes and procedures, providing for management analysis and recommendations on continual improvement. * Lead projects with a focus on operational excellence, improving processes, accelerating process timelines, and be a change champion throughout the organization and on campus. Show less



KleenRite

• Urbana-Champaign, Illinois Area

• Marketing Manager

  • Apr 2017 - Mar 2018

   Develop and implement marketing and communications strategies  Generate and track annual marketing and promotions budget  Responsible for all marketing projects, including new website design; tv, radio & print advertising; business development; customer promotions; special events; marketing collateral; and communications projects  Plan and execute all social media campaigns on Facebook and Instagram  Create internal communications improvement initiatives, including training programs for existing technicians and onboarding manuals for new technicians  Analyze sales trends, market trends and site traffic in order to guide future marketing efforts Show less



GFI Digital

• United States
• Computer Hardware Manufacturing
• 200 - 300 Employee

• Field Service Technician

  • Nov 2015 - Apr 2017

  Service/IT Technician • Provide professional and courteous service for a diverse customer base, including medical clinics, banks, accounting firms, and more • Diagnose and repair networking issues for digital equipment, including copiers, printers, and fax machines • Analyze and repair issues and provide preventative maintenance service on a wide range of office equipment for over a half-dozen different brands • Offer personalized, onsite education and training for clients • Serve as our in-office technical contact for mobile phone, tablet, and Microsoft office support • Responsible for stocking, replenishing, and auditing parts inventory Show less



Peter B's Automotive

• Urbana-Champaign, Illinois Area

• AutomotiveTechnician

  • Aug 2014 - Nov 2015

  Automotive Technician  Diagnose and repair customer vehicles using the most up-to-date technology using the latest scan tools, industry provided seminars, and Parkland Automotive Motorsports Program.  Recommend and perform preventative maintenance to provide the customer with peace of mind automotive service by identifying and repairing issues before they create a potential danger to the customer and/or expensive repair.  Maintain detailed reports on all repairs to ensure transparency with the customer, future repairs, preventative recommendations, and protection for the business.  Organize and supply all workstations with support materials required by the Technician to perform and complete daily objectives. Business Support  Recommend new business practices including job processes and procedures, documentation, and technology.  Provide event support in the form of organization of materials, content, technical support, and service.  Provide light IT/Network support. Show less



Horizon Hobby

• United States
• Manufacturing
• 200 - 300 Employee

• Retail Site Merchandiser

  • Jul 1999 - Jan 2014

  Retail Website Merchandiser (January 2006–January 2014)  Serve as key member of the team responsible for migration to IBM Websphere; responsibilities include building category structures for 7 segments on HH.com, developing schema for data migration, as well as assigning, attributing, and tagging 50,000 products  Develop, produce, and manage online and email promotional, media, content, and merchandising projects for a variety of proprietary and domestic product lines on Horizonhobby.com homepage and storefronts; promotional activities resulted in increased revenue year over year.  Review, analyze and report on sales, profitability and market trends for all consumer sales channels, including direct-to-consumer channels and eCommerce channels on sites such as horizonhobby.com, horizonhobbytrains.com, ebay.com, Amazon.com, by utilizing multiple programs including IBM’s Coremetrics, Websphere, Google Adwords, Google Analytics, and AS400/iSeries  Provide product placement recommendations, key category selections, and strategic promotional opportunities to the Channel Sales department for websites such as Ebay, Amazon, and Google AdWords  Test usability of new websites prior to launch  Advise and provide recommendations to executive team and marketing department on corporate mobile strategy  Implement mobile offerings such as QR codes and report findings back to executive team and marketing department  Other duties including report writing, project facilitation, project documentation, and more Web Content Coordinator (January 2005–January 2006)  Responsible for marketing, technical, and media content for all products on HH websites.  Manage Horizon Hobby’s proprietary content management system, working closely with internal customers and IT support to deliver features and upgrades needed to keep up with growing product demand and business needs  Develop data migration strategy as part of the transition to a new CMS And much more. Show less