John Sentz

Partner at FAMILY ESTATE MANAGER
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • English Native or bilingual proficiency
  • Arabic (Moroccan) Full professional proficiency

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Credentials

  • Certifications in training, project management and public speaking
    -

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Partner
      • May 2018 - Present

      Estate settlement kit that combines estate attorney advice with DIY resources. Helping people close their loved one's estate - personal, financial and legal. Simple, efficient and worry-free, all in accordance with the law. New York, 2018 - present. Estate settlement kit that combines estate attorney advice with DIY resources. Helping people close their loved one's estate - personal, financial and legal. Simple, efficient and worry-free, all in accordance with the law. New York, 2018 - present.

    • United States
    • Business Owner
      • Aug 2017 - Present

      Fun and relaxing lakefront residential properties around Lake Livingston Fun and relaxing lakefront residential properties around Lake Livingston

    • United States
    • Software Development
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jun 2018 - Dec 2021

      Start-up SaaS company with patented, cloud-based case management and productivity software. • Strategist to help CEO and BOD build a successful and profitable exit strategy. Sold Jan 2022. • Day to day leadership for sales, customer service, marketing and training. • Accountable for achieving overall sales and client satisfaction metrics. • Led national sales team and customer service teams. • Observer board member and investor. Start-up SaaS company with patented, cloud-based case management and productivity software. • Strategist to help CEO and BOD build a successful and profitable exit strategy. Sold Jan 2022. • Day to day leadership for sales, customer service, marketing and training. • Accountable for achieving overall sales and client satisfaction metrics. • Led national sales team and customer service teams. • Observer board member and investor.

    • Individual and Family Services
    • 700 & Above Employee
    • Managing Director
      • 2003 - 2017

      Fortune 1000 consumer service company with $6 billion in revenue, 2,000 locations, 350,000 customers and 24,000 employees. • Market management for 18,000 customers, 500+ associates and 75 rooftops • Grew market revenue to $102 million with a 28% operating profit. • Led product team that added $37 million in new product revenue. • Off-shore manager for projects that reduced COGS by $18 million. • Developed adult training curriculum – skill development and customer service Fortune 1000 consumer service company with $6 billion in revenue, 2,000 locations, 350,000 customers and 24,000 employees. • Market management for 18,000 customers, 500+ associates and 75 rooftops • Grew market revenue to $102 million with a 28% operating profit. • Led product team that added $37 million in new product revenue. • Off-shore manager for projects that reduced COGS by $18 million. • Developed adult training curriculum – skill development and customer service

    • United States
    • Sales Director
      • 1995 - 2003

      Fortune 1000 manufacturing company with $700 million in revenue and 80 distribution centers across North America. • Sales management to our two largest national accounts: $140 million and $32 million. • Director for sales, communication, training and merchandising to two customers across 2,400 rooftops. • Trained and coached 30 salespeople to sell products and merch systems across western U.S Fortune 1000 manufacturing company with $700 million in revenue and 80 distribution centers across North America. • Sales management to our two largest national accounts: $140 million and $32 million. • Director for sales, communication, training and merchandising to two customers across 2,400 rooftops. • Trained and coached 30 salespeople to sell products and merch systems across western U.S

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Deputy Country Director
      • 1991 - 1995

      • Delivered emergency supplies - food, shelter, water medicine - during natural disasters and civil strife. • Built and installed solar hot water heaters and manual water pumps. • Delivered emergency supplies - food, shelter, water medicine - during natural disasters and civil strife. • Built and installed solar hot water heaters and manual water pumps.

    • United States
    • International Affairs
    • 700 & Above Employee
    • Volunteer
      • 1983 - 1986

      • Welding teacher to delinquent youth assigned to the Youth and Sports alternative education program. • Fabricator of hand-made solar hot water heaters for orphanages and hospitals. • Cross-cultural trainer and assimilation advisor. • Welding teacher to delinquent youth assigned to the Youth and Sports alternative education program. • Fabricator of hand-made solar hot water heaters for orphanages and hospitals. • Cross-cultural trainer and assimilation advisor.

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Sergeant
      • 1979 - 1983

      • Sergeant and squad leader. Honorably discharged. • Sergeant and squad leader. Honorably discharged.

Education

  • University of Idaho
    MPA, International Management
    1990 - 1991
  • York College of Pennsylvania
    BA, Political Science
    1987 - 1988
  • Indiana Wesleyan University
    MBA
    2003 - 2005

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