Experience

Rafiki Coalition for Health and Wellness

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Veterans Justice Court Case Manager

  • Nov 2022 - Present



Tenderloin Housing Clinic

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Transitional Housing Planning Specialist (Billie Holiday Center & Collaborative Courts)

  • Dec 2021 - Aug 2022



Tenderloin Housing Clinic

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Transitional Housing Planning Specialist-Collaborative Courts

  • Aug 2018 - Jul 2020

  As part of a collaboration between San Francisco Collaborative Courts and the Tenderloin Housing Clinic, my role as the assigned Transitional Housing Planning Specialist for the "Collaborative Courts Emergency Stabilization Housing" program, is to support our clients (most of whom are often on probation and were homeless upon intake) with providing them with emergency housing in an SRO, over a 6-Month period, per requirements of this Adult Probation Department (APD) funded program.My position entails that I meet with my clients often to monitor their progress towards finding long-term housing. This includes weekly visits on-site at their SRO to perform room inspections to ensure that clients are in compliance with the program requirements, such as being able to demonstrate that they can maintain a clean living environment.Many of our clients deal with various mental health issues, including PTSD from being incarcerated and being homeless, and/or a dual-diagnosis. While reinforcing the Harm Reduction Model approach of the Tenderloin Housing Clinic, I support my clients by linking them up to Support Services and communicate with their Case Managers and/or Probation Officers, amongst others, to help address the obstacles that they face with finding long-term housing.

• Representative Payee

  • Jun 2016 - Aug 2018

  The Representative Payee provides comprehensive money management services to low-income residents of Single Room Occupancy (SRO) hotels in San Francisco who receive income from the Social Security Administration, many of whom are formerly homeless, in accordance with Tenderloin Housing Clinic’s (THC) Mission, Core Values, and Customer Service Philosophy.• Maintain a caseload of 70 SSI/SSA individuals requiring Representative Payee services.• Conduct budgeting, bill paying, and all other tasks inherent in providing moneymanagement services to clients in a way that is supportive of clients’ best interests.• Outreach to potential clients who may need Representative Payee services and existingclients who are disengaging from services.• Collaborate with inter-departmental THC staff to ensure effective client services and toincrease housing retention and client stability.• Advocate for clients with outside agencies and landlords with regard to rental issues andgeneral client-related matters in an effort to help the clients/tenants increase stability andretain their housing.• Coordinate with the Social Security Administration regarding issues with clients’ benefitsand other related matters so as to ensure clients’ income and good standing with theSocial Security Administration.• Receive and process rent payments from clients/tenants during Check Day and, asrequested, in accordance with THC’s goal of increasing housing retention.



PEOPLE'S COMMUNITY SERVICES OF METROPOLITAN DETROIT

• Hospitals and Health Care
• 1 - 100 Employee

• Master's of Social Work (MSW) Graduate Student Intern

  • Jan 2015 - Dec 2015

  •Assessed the community center weight room and provided an evaluation to the executive director for use on a future grant •As a liaison between PCS and the high school where we recruited students , I conferred with the community school site coordinator on how we could improve the efficacy of our recruitment, to reach the desired number of high school students needed to implement a program designed to help students explore post-secondary options, such as college. •Supervised five undergraduate student volunteers from the University of Michigan, who served as mentors to the at-risk youth that attended the center’s after-school programs.



University of Michigan School of Social Work

• United States
• Individual and Family Services
• 100 - 200 Employee

• MSW Candidate

  • Sep 2014 - Dec 2015

  • Graduate Coursework • 47 of 60 Units Completed Towards My Master's of Social Work Practice Method Concentration: Management of Human Services Practice Area: Community and Social Systems • Graduate Coursework • 47 of 60 Units Completed Towards My Master's of Social Work Practice Method Concentration: Management of Human Services Practice Area: Community and Social Systems



Leaders in Community Alternatives, Inc. (LCA)

• San Francisco Bay Area

• Program Intern at LCA's Community Assessment and Services Center (CASC)

  • Apr 2014 - Jul 2014

  •Developed a survey to collect data on how we could most effectively remind our clients of their appointments, to ensure the successful completion of their individualized programs and decrease their chances of recidivism •Demonstrated the willingness and enthusiasm to take on additional tasks upon short notice, such as performing the duties of the intake specialist and program monitor when short staffed, in addition to my responsibilities as an intern. •Proactively communicated with the program director and assistant director to seek opportunities to develop new skills, with the goal of maximizing professional growth during my internship



Associated Students, Inc. of SF State: Project Rebound

• San Francisco Bay Area

• Undergraduate Student Intern With Project Rebound

  • Nov 2013 - May 2014

  •Exhibited the confidence and competency to interact with those in the incarcerated population, by representing Project Rebound at a Re-Entry Fair inside San Bruno County Jail, and explaining to inmates the services we provide, should they be interested in pursuing a higher education •As an intern and assistant to the class professor (also Program Director of Project Rebound), I Networked with the San Francisco County Sheriff’s Office and local non-profit organizations focused on the rehabilitation of ex-offenders, to secure internship opportunities for my colleagues. •Monitored the progress of Project Rebound Student/student mentor partnerships throughout the semester, to gauge if it was a mutually beneficial match, and to ensure that student mentors were on track to complete their required hours to earn credit for their internship.



Progress Foundation

• United States
• Mental Health Care
• 100 - 200 Employee

• Mental Health Counselor

  • Jul 2012 - Oct 2013

  •Always thought outside the box with how I developed my day treatment groups, such as starting off with a quote to inspire clients, to elevate their mood and to break the monotony of daily treatment groups that focused on addressing the same issues •Praised by co-workers and management for my ability to mediate conflict resolution between clients, especially in high tension environments when one or both may be experiencing symptoms of psychosis •Recognized for demonstrating the ability to write excellent Medi-Cal billable notes, with one assistant director stating that, “I consider you to be one of the top three writers in this (particular) program •Proven to be equally adept in working at all of the mental health agency’s different level programs, which ranged from crisis residential programs, working with higher acuity/low functioning clients, and residents of the geriatric population



Coaching Corps

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Assistant/Coaching Corps Youth Coach, Phillips Fellow

  • Oct 2010 - Apr 2011

  •Helped to establish the first chapter of Coaching Corps at San Francisco State University (Only SF Bay Area chapters at the time were at Stanford University and University of California, Berkeley) •As a youth basketball coach at a Boys & Girls club, I intentionally drafted my team to be the smallest, least experienced, kids of different races/ethnicities, and included the most girls, to promote diversity and to instill the value of working hard to gain respect (and wins) from opposing teams •Always made the effort to get to know the kids that I coached on a personal level, by checking in on how they were doing in school or how their day was, and mentored them on life skills whenever possible