Senior Manager - Projects

• Jan 2021 - Present

• Flexible in timing to attending client calls• Involved in various recruitment process for different projects • Conducting project review meetings with teams and giving updates to clients in a timely manner.• Reviewing the resource performance and sharing with them to improve.• Reviewing the different projects given by clients and giving my feedback to improve the projects.• Requirements gathering for new project or feature / CR• Structural designing for new developments.• Analysis, Designing and implementation as well as integration.• Allocating tasks and coordinating the team members to do smooth implementation and testing the application.• Delivering and implementing the project as per scheduled milestones.• My main interest which is to migrate the client legacy Web portal into latest trend technology by educating the resources.• Preparing the Help Manual including the flow and scenario, product development, etc.• Knowledge transfer to the team members and also mentoring new technologies to the team members based on their tasks• Documenting, tracking & communicating with team members• Preparing and showcasing the products to new as well as existing customers• Attend and fix the escalated support calls or issues whenever the resource not available or held up with issues.• On site deployment, customer support and product enhancement. Show less

Manager Projects

• Mar 2018 - Dec 2020

• Attending client calls• Involved in various recruitment process for different projects • Explored new area of interest which is RPA and created a new revenue for the company as well as client.• Requirements gathering for new project or feature / CR• Preparing the Help Manual including the flow and scenario, product development, etc.• Knowledge transfer to the team members and also mentoring new technologies to the team members based on their tasks• Structural designing for new developments.• Analysis, Designing and implementation as well as integration.• Allocating tasks and coordinating the team members to do smooth implementation and testing the application.• Documenting, tracking & communicating with team members• Creating test plans/results/analysis/unresolved problems using test management tools.• Preparing and showcasing the products to new as well as existing customers• Attend and fix the escalated support calls or issues.• On site deployment, customer support and product enhancement.• Delivering and implementing the project as per scheduled milestones. Show less

Assistant Project Manager

• Apr 2016 - Feb 2018

• Attending client calls• Requirements gathering for new project or feature / CR• Preparing the Help Manual including the flow and scenario, product development, etc.• Knowledge transfer to the team members and also mentoring new technologies to the team members based on their tasks• Structural designing for new developments.• Analysis, Designing and implementation as well as integration.• Allocating tasks and coordinating the team members to do smooth implementation and testing the application.• Documenting, tracking & communicating with team members• Creating test plans/results/analysis/unresolved problems using test management tools.• Preparing and showcasing the products to new as well as existing customers• Attend and fix the escalated support calls or issues.• On site deployment, customer support and product enhancement.• Delivering and implementing the project as per scheduled milestones. Show less

Senior System Analyst

• May 2013 - Mar 2016

• Attending client calls• Requirements gathering for new project or feature / CR• Structural designing for new developments.• Analysis, Designing and implementation as well as integration.• Allocating tasks and coordinating the team members to do smooth implementation and testing the application.• Documenting, tracking & communicating with team members• Creating test plans/results/analysis/unresolved problems using test management tools.• Preparing and showcasing the products to new as well as existing customers• Attend and fix the escalated support calls or issues.• On site deployment, customer support and product enhancement.• Delivering and implementing the project as per scheduled milestones. Show less

System Analyst

• Aug 2010 - Apr 2013

• Structural designing for new developments.• Analysis, Designing and implementation as well as integration.• Allocating tasks and coordinating the team members to do smooth implementation and testing the application.• Interacting with the clients• Preparing and showcasing the products to new as well as existing customers• Requirements gathering for new project or feature / CR• Attend and fix the escalated support calls or issues.• On site deployment, customer support and product enhancement.• Delivering and implementing the project as per scheduled milestones. Show less

System Programmer

• Apr 2008 - Jul 2010

• Interacting with the clients• New project discussion• Discussion for Change Request• Requirements gathering• Attend and fix the escalated support calls or issues.• Preparing and showcase the products to new as well as existing customers• On site deployment, customer support and product enhancement.• Delivering and implementing the project as per scheduled milestones.

Software Engineer

• Aug 2005 - Mar 2008

• Interacting with the clients for the followings: o New project discussion o Discussion for Change Request o Requirements gathering o Attend and fix the escalated support calls or issues. • Structural designing for new developments. • Analysis, Designing and implementation as well as integration. • Allocating tasks and coordinating the team members to do smooth implementation and testing the application. • Documenting, tracking & communicating with team members • Delivering and implementing the project as per scheduled milestones. Show less

Computer Instructor

• Aug 2001 - Mar 2005