John Phelan
Voice Services Analyst at Northern Rock PLC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Bolton, England, United Kingdom, UK
Skills
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Experience
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Northern Rock
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Banking
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100 - 200 Employee
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Voice Services Analyst
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Jun 2011 - Present
Providing Telecoms Services Providing Telecoms Services
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Voice Management Specialist
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Jul 2010 - Dec 2010
Manned Nortel voice helpdesk for 1000 call centre agents & 2000 back office staff Planned & implemented the voice aspect of a series of large desk moves (100+) Manned Nortel voice helpdesk for 1000 call centre agents & 2000 back office staff Planned & implemented the voice aspect of a series of large desk moves (100+)
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Barclays Wealth Management
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United Kingdom
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Financial Services
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700 & Above Employee
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Voice Analyst
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2003 - 2010
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Telecoms analyst
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2003 - 2009
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