John Pham
Catholic Educator at TNTT- Claim this Profile
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Topline Score
Bio
Credentials
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MTA-Networking
Certiport - A Pearson VUE BusinessMay, 2016- Nov, 2024
Experience
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TNTT
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United States
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Religious Institutions
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1 - 100 Employee
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Catholic Educator
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Jul 2011 - Present
Supervise students that are currently attending the program. Teach students about our Catholic religion and lifestyle. Organize camp and outside activities. While on these outdoor activities, we set up games and daily prayers. attend to students when needed. Attend meetings and church meet ups. Communicate affectively to organize and collaborate with other TNTT groups in major cities. Supervise students that are currently attending the program. Teach students about our Catholic religion and lifestyle. Organize camp and outside activities. While on these outdoor activities, we set up games and daily prayers. attend to students when needed. Attend meetings and church meet ups. Communicate affectively to organize and collaborate with other TNTT groups in major cities.
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St. Ann's Catholic Church
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Tacoma, Washington
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Community service
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Apr 2010 - Present
Help service the church in any way possible. Setting up seats, help cater food, unloading food delivers, making sure the church is clean around the perimeter and inside, Also helping with church services during mass. Help service the church in any way possible. Setting up seats, help cater food, unloading food delivers, making sure the church is clean around the perimeter and inside, Also helping with church services during mass.
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Nordstrom - (Remote)
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Seattle, Washington, United States
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Service Desk, Application Support
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Dec 2020 - Sep 2022
● Provided first and second-level support to end users remotely by Avaya one x agent softphone, email, and Servicenow ticketing chat system. In addition, maintained and troubleshot user accounts on Active Directory and OKTA. ● Set up Applications, Configure settings on xerox printers, and educate employees to use Xerox phone applications for ease of access and printer use. ● Contributed to Creating Knowledge base article and training team members to configure and setup Xerox printers remotely Show less
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IT Specialist II
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Mar 2017 - Nov 2018
Troubleshoot company issued laptops, desktops, printers, Elos, and other Alaska-proprietary hardware. Configure printers, including proprietary Airport Ticket Printers and nonproprietary HP, TTY, and Xerox printers. Diagnose, repair, and replace Alaska-proprietary NCR Kiosks. Set up new workstations for employees; train and onboard new hires. Use Bomgar remote desktop software to access and troubleshoot computers; use Altiris to push software to multiple workstations. Updated the work enmass using Altiris; ensured that the softwares ran in conjunction with Alaska proprietary softwares such as Image. Show less
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Seattle Children's
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United States
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Hospitals and Health Care
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700 & Above Employee
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Desktop Support Intern
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Aug 2016 - Jan 2017
•Configure, deploy and maintain workstations, laptops and many other devices on a daily basis to an organization of 8000 or more employees. •Ensure Desktop computers interconnect seamlessly with Active directory and other Administrative systems. •Manage 3-5 high priority issues and completing the priority tasks within a targeted time frame daily. •Configure, deploy and maintain workstations, laptops and many other devices on a daily basis to an organization of 8000 or more employees. •Ensure Desktop computers interconnect seamlessly with Active directory and other Administrative systems. •Manage 3-5 high priority issues and completing the priority tasks within a targeted time frame daily.
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Education
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2016 - 2017
Year Up
Information Technology -
2009 - 2012
Mount Tahoma High School
High School
Community
