John Phaklides
Director of Sales Engineering at Subject- Claim this Profile
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Bio
Kistie Simmons
John serves as a passionate, empathetic, and realistic advocate for customers. He invests time to learn more about client challenges. Armed with this information, he effectively partners across departments including technology and account management; as well as, engaging the customer technology and education professionals to collaborate on options. He is a tenacious researcher to find and propose solutions. When the situations are appropriate, he takes the time to share with customers what can and cannot be done using technology solutions, but how business practices sometimes might be the best approach. John is the type of valuable contributor that builds confidence and loyalty with customers.
Anant S.
John is a "get-the-job-done" kind of guy. He will lead his team to accomplish the objectives and his team follows him. John is a great team player and he adds a good perspective to an executive team. John has a great blend of entrepreneurial fire, professional management experience and legal expertise. That blend of skills is very difficult to find, but very useful in an executive role John is cool under pressure. I've been impressed many times with his ability to work calmly in a pressure-packed, intense situation. Whereas some executives get flustered and overly emotional in difficult circumstances, John is composed and collected. He puts the company and the executive team first and doesn't let his career objectives get in the way of the right business move. I really respect that about John because many executives think first about their career, second about the company. John is a pleasure to work with and highly collaborative. He will get you you the answer one way or the other.
Kistie Simmons
John serves as a passionate, empathetic, and realistic advocate for customers. He invests time to learn more about client challenges. Armed with this information, he effectively partners across departments including technology and account management; as well as, engaging the customer technology and education professionals to collaborate on options. He is a tenacious researcher to find and propose solutions. When the situations are appropriate, he takes the time to share with customers what can and cannot be done using technology solutions, but how business practices sometimes might be the best approach. John is the type of valuable contributor that builds confidence and loyalty with customers.
Anant S.
John is a "get-the-job-done" kind of guy. He will lead his team to accomplish the objectives and his team follows him. John is a great team player and he adds a good perspective to an executive team. John has a great blend of entrepreneurial fire, professional management experience and legal expertise. That blend of skills is very difficult to find, but very useful in an executive role John is cool under pressure. I've been impressed many times with his ability to work calmly in a pressure-packed, intense situation. Whereas some executives get flustered and overly emotional in difficult circumstances, John is composed and collected. He puts the company and the executive team first and doesn't let his career objectives get in the way of the right business move. I really respect that about John because many executives think first about their career, second about the company. John is a pleasure to work with and highly collaborative. He will get you you the answer one way or the other.
Kistie Simmons
John serves as a passionate, empathetic, and realistic advocate for customers. He invests time to learn more about client challenges. Armed with this information, he effectively partners across departments including technology and account management; as well as, engaging the customer technology and education professionals to collaborate on options. He is a tenacious researcher to find and propose solutions. When the situations are appropriate, he takes the time to share with customers what can and cannot be done using technology solutions, but how business practices sometimes might be the best approach. John is the type of valuable contributor that builds confidence and loyalty with customers.
Anant S.
John is a "get-the-job-done" kind of guy. He will lead his team to accomplish the objectives and his team follows him. John is a great team player and he adds a good perspective to an executive team. John has a great blend of entrepreneurial fire, professional management experience and legal expertise. That blend of skills is very difficult to find, but very useful in an executive role John is cool under pressure. I've been impressed many times with his ability to work calmly in a pressure-packed, intense situation. Whereas some executives get flustered and overly emotional in difficult circumstances, John is composed and collected. He puts the company and the executive team first and doesn't let his career objectives get in the way of the right business move. I really respect that about John because many executives think first about their career, second about the company. John is a pleasure to work with and highly collaborative. He will get you you the answer one way or the other.
Kistie Simmons
John serves as a passionate, empathetic, and realistic advocate for customers. He invests time to learn more about client challenges. Armed with this information, he effectively partners across departments including technology and account management; as well as, engaging the customer technology and education professionals to collaborate on options. He is a tenacious researcher to find and propose solutions. When the situations are appropriate, he takes the time to share with customers what can and cannot be done using technology solutions, but how business practices sometimes might be the best approach. John is the type of valuable contributor that builds confidence and loyalty with customers.
Anant S.
John is a "get-the-job-done" kind of guy. He will lead his team to accomplish the objectives and his team follows him. John is a great team player and he adds a good perspective to an executive team. John has a great blend of entrepreneurial fire, professional management experience and legal expertise. That blend of skills is very difficult to find, but very useful in an executive role John is cool under pressure. I've been impressed many times with his ability to work calmly in a pressure-packed, intense situation. Whereas some executives get flustered and overly emotional in difficult circumstances, John is composed and collected. He puts the company and the executive team first and doesn't let his career objectives get in the way of the right business move. I really respect that about John because many executives think first about their career, second about the company. John is a pleasure to work with and highly collaborative. He will get you you the answer one way or the other.
Experience
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Subject
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United States
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E-Learning Providers
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1 - 100 Employee
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Director of Sales Engineering
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Apr 2023 - Present
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Edgenuity Inc. (now Imagine Learning)
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United States
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E-Learning Providers
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200 - 300 Employee
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Director of Sales Engineering
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Jan 2017 - Present
DIRECTOR OF SALES ENGINEERING (2017 – Present)Direct pre-sale technical consulting efforts for team of 90 National Sales Executives at market leader in technologysolutions for the education sector. Drive new and incremental revenue through on-site technical consulting to ensurepositive client experience for both Teacher and Student users. Serve as liaison between clients, Engineering, and ITteams to resolve technical issues streamline implementation. Manage escalated customer service concernsHIGHLIGHTS:► Monitored the Company system performance closely from a customer infrastructure point of view and routinelyprovided feedback to the corporate teams in support of performance goals.► Spearheaded creation and launch of two marketable technical solutions centered on delivering a web-basededucational product in a secure manner including a solution designed specifically for incarcerated students. Show less
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Director of Systems Engineering
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Oct 2015 - Dec 2016
Directed the corporate technology strategy and system design and provided innovative design plans to IT, Engineeringand Development teams for the implementation of technology solutions based on the product road map. Travelledextensively to key customers to collaborate with their administrative and technology teams on the development ofcustom solutions for the deployment of Company products and to help resolve issues in their environments. Supportedthe Sales Team by providing technical presentations for pre sales, post sales and RFP presentations.HIGHLIGHTS:► Promoted from Director of IT and handpicked by the Executive Team.Page 3 of 3► Extensive national travel to support the Sales Team and create innovative technical solutions for customers resultingin 6 figure cost savings on an annual basis and the acquisition of millions of dollars in new business via technicalpresentations and sales support activities. Show less
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Director of Information Technology
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Mar 2008 - Oct 2015
Oversaw IT department and provided technical guidance to Executive Team for rapid growth technology start-up.Recruited, trained, and developed team of 24 professionals to oversee both production and corporate systems and builta Field Engineering team whose mandate was to work with customer technical teams to ensure the peak performanceand uptime of deployed Company products. Managed $10M annual technology budget, participated in annual businessplanning, and managed all vendor relationships.HIGHLIGHTS:► Used in-depth knowledge of VMware and Citrix virtualization products to provide solutions for production andcorporate requirements, led the Company migration from physical to virtual infrastructure and redesigned,consolidated, and reduced data center footprints, which improved performance and economic efficiencies.► Led multiple technology team mergers resulting from company acquisitions.► Directed a large-scale security deployment, which included Akamai, DarkTrace and Cylance.► Realized millions of dollars in savings through astute negotiations and strong vendor relationships and re-negotiatedand consolidated vendor contracts acquired through multiple corporate acquisitions.► Designed and implemented infrastructure comprising 200 physical servers and well over 1800 virtual servers, whichdelivered the corporate SLA of 99.9995% uptime.► Conceptualized and constructed a production and corporate Tier 2 SSAE 16 Datacenter, which began as physicalresources and was migrated to VMware infrastructure and hybrid cloud solutions.► Added a second (HOT) Data Center in Sterling, VA and formulated a hybrid cloud strategy to improve uptime andperformance.► Collaborated with strategic vendors to build alliances that ensured scalability, performance, security, and goodbudget value.► Worked with third party cloud providers such as AWS, Azure, NetSuite and Powerspeak to integrate their servicesinto the enterprise. Show less
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Director of Information Technology
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2004 - 2008
Directed IT department for school district comprised of 31 schools, 22K students and 5K faculty and staff. Directed 36 team of 36 and managed a $12M multi-sourced budget. HIGHLIGHTS: ► Restructured a 22K-user network across 25 sites and introduced numerous technology-based educational tools. ► Successfully reduced the achievement gap by making technology tools available district wide. ► Earned numerous awards for projects delivered as well as for the efficient management of contracted services. ► Introduced and launched virtual learning and successfully demonstrated student success. Show less
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Foods of New Mexico
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Food and Beverage Manufacturing
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1 - 100 Employee
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MIS Manager
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2001 - 2004
Oversaw Corporate IT operations for food manufactuer and maintained 10 site Restaurant chain utilizing Aloha POS. Oversaw Corporate IT operations for food manufactuer and maintained 10 site Restaurant chain utilizing Aloha POS.
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CEO and Founder
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1997 - 2001
Developed unique process to create searchable documents from paper documents utilizing off the shelf technology, creating a viable document managment solutions for both large and small business. Created business plan, was awarded SBA loan and grew the company to 43 employees operating in two states. Won sole sources contractes with the University of NM and AZ state government. Company was later merged with largest customer. Developed unique process to create searchable documents from paper documents utilizing off the shelf technology, creating a viable document managment solutions for both large and small business. Created business plan, was awarded SBA loan and grew the company to 43 employees operating in two states. Won sole sources contractes with the University of NM and AZ state government. Company was later merged with largest customer.
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MIS Manager
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1990 - 1997
Managed all IT functions for fast growing alternative medicine manufacturer. Responibilities included deployment of MRP II / JIT system (ProLogic), integration of PLC and computer aided production tools, Call center, telemarketing and sales support center. Development of web based technologies. Integration of corportate systems with Parent company located in West Germany. Managed all IT functions for fast growing alternative medicine manufacturer. Responibilities included deployment of MRP II / JIT system (ProLogic), integration of PLC and computer aided production tools, Call center, telemarketing and sales support center. Development of web based technologies. Integration of corportate systems with Parent company located in West Germany.
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Education
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The University of New Mexico
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