John Phahlane
Monitoring Centre Operator at Fidelity ADT- Claim this Profile
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English Elementary proficiency
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IsiZulu Elementary proficiency
Topline Score
Bio
Credentials
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Call Centre Certificate
Cornerstone HRMar, 2007- Nov, 2024
Experience
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Fidelity ADT
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South Africa
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Security and Investigations
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700 & Above Employee
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Monitoring Centre Operator
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Jan 2021 - Present
I am working as part of a Monitoring Centre team in Call Centre where we monitor residential and industrial alarm systems thus reporting every activations to the Armed Response and working hand in hand with the SAPS in property break-ins. I am working as part of a Monitoring Centre team in Call Centre where we monitor residential and industrial alarm systems thus reporting every activations to the Armed Response and working hand in hand with the SAPS in property break-ins.
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Rodent Control Ambassador
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Nov 2019 - Jun 2020
Worked as part of a team of Rodent Control Ambassadors which was dealing with the education and most importantly eradication of Rodents in Townships for the sole purpose of a safer and clean environment. Responsibilities • Conducting ward based door to door education and surveys. • Providing information, education and communication of Rodent Control and other environmental health matters. • Record all identified infested premises and follow up. • Record all the number of premises visited on data collection pool, etc. Show less
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Assign Services PTY LTD
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South Africa
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Human Resources Services
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1 - 100 Employee
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Warehouse Assistant
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Mar 2020 - Apr 2020
Warehouse General Assistant Warehouse General Assistant
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Actonville Pharmacy
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Benoni Area, South Africa
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Front Shop Staff
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Apr 2012 - Apr 2018
Giving Medical Advised as per Pharmacist General Customer Service Problem solving People skills Taking initiative in terms of the wellbeing of patients and offering advice on medication to be taken General filling, Data capturing and cashier duties Giving Medical Advised as per Pharmacist General Customer Service Problem solving People skills Taking initiative in terms of the wellbeing of patients and offering advice on medication to be taken General filling, Data capturing and cashier duties
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Maudot Kengal & Associates
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Boksburg
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Debt Collector
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Apr 2008 - Jul 2010
General Debt Collection Following up on Accounts General Admin Customer Service Following up on Debtor Queries Advance communication Following up on accounts Data capturing & Filling General office work Answering incoming and making outgoing call in a good manner General Debt Collection Following up on Accounts General Admin Customer Service Following up on Debtor Queries Advance communication Following up on accounts Data capturing & Filling General office work Answering incoming and making outgoing call in a good manner
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Education
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Cornerstone hr
Call Centre Certificate, Call Centre -
Ephes Mamkele Secondary School
Matric, Business/Commerce, General