John Perez
Information Security Analyst at Edge Communications- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Project+
CompTIAFeb, 2023- Nov, 2024 -
CompTIA Security+
CompTIAMay, 2021- Nov, 2024 -
Linux Foundation Certified System Administrator (LFCS)
Dallas College
Experience
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Edge Communications
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IT Services and IT Consulting
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100 - 200 Employee
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Information Security Analyst
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Mar 2022 - Present
Monitor and investigate security alerts through various security technologies such as Fortinet suite, Rapid7 SIEM, and SOPHOS antivirus; consolidated through ConnectWise ticketing system. Perform maintenance on Fortigate firewalls such as scheduled firmware upgrades. Provide basic troubleshooting to customers regarding security technologies such as firewalls, VPN tunnels, and MFA software. Frequently work with other branches, such as our NOC or Infrastructure team, to patch any device that may be vulnerable to intrusion. As security, I was in charge of our building’s RFID badge software and CCTV system. Show less
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Better Business Bureau
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United States
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Non-profit Organization Management
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700 & Above Employee
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System Support Analyst
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Aug 2021 - Mar 2022
Managed internal helpdesk ticketing system and external tickets as needed with our vendors. Responsible for the cyber security training of all employees and producing bi-weekly security reports through Knowbe4. PCI compliant due to also being responsible for Sr. Financial Analyst’s duties. Position also included some Sys. Admin responsibilities such as user administration through Active Directory and Exchange, password/identity management, and setting security policies. Managed internal helpdesk ticketing system and external tickets as needed with our vendors. Responsible for the cyber security training of all employees and producing bi-weekly security reports through Knowbe4. PCI compliant due to also being responsible for Sr. Financial Analyst’s duties. Position also included some Sys. Admin responsibilities such as user administration through Active Directory and Exchange, password/identity management, and setting security policies.
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Panda Restaurant Group
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United States
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Restaurants
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700 & Above Employee
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Shift Lead
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Jan 2019 - Sep 2021
Lead and sustain my team for the business day while keeping up the panda standard. In charge of store opening and closing, which includes handling of store assets and operation of store safe. Training new associates to meet the standards of the company.
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Counter Help
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Feb 2018 - Jan 2019
Cashier operations, providing great customer service and keeping the store clean all while maintaining high expectations from the "panda way".
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Little Caesars Pizza
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Food & Beverages
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700 & Above Employee
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Crew Member
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Jun 2017 - Aug 2017
As a crewmember, I have worked with the cash register/ any customer service, I made 100+ pizzas per day ( or more depending on store activity), and I have done simple duties like cleaning and dishes. I was also responsible for opening up the store before store operating hours, and locking up after store operating hours. As a crewmember, I have worked with the cash register/ any customer service, I made 100+ pizzas per day ( or more depending on store activity), and I have done simple duties like cleaning and dishes. I was also responsible for opening up the store before store operating hours, and locking up after store operating hours.
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Education
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2018 - 2021
Dallas College
Associate's degree, Cyber/Electronic Operations and Warfare -
2014 - 2018
Naaman Forest HS
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