Parts Professional

• Sep 2020 - Present

Operations Supervisor

• Jul 2019 - Sep 2020

Material Acquisition and Quality Assurance Advisor

• Oct 2017 - Jun 2019

Responsibility: Source finished materials to support North East regional service operations and exceed customer expectations. Accomplishments: Oversaw various continuous improvement projects from conceptualization to completion Proactively identified and solved complex problems impacting operations management and business direction Aligned with team of 3 Material Acquisition Specialists engaged in delivering assistance to customer service department on daily basis Monitored multiple databases to keep track of all company inventory Supported Supply Chain, and Demand Planning in operational improvements and resolution of difficult problems to deliver top-notch customer service Planned and executed multi location cross training initiatives Conducted analysis to address aging, unused inventory Delivered an exceptional level of service to each customer by listening to concerns and answering questions Successfully led key projects which resulted in redefining the way in which new hires are on-boarded Collaborated with management, sales and engineering to adjust plans and maintain targets Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands Documented production volume, materials consumption and quality issues to keep management well-informed and support proactive planning Coordinated transportation of various materials Maintained quality control of products and managed the flow of incoming materials Tracked shipments and revised issues with deadlines Reviewed work orders and incoming and outgoing shipments Documented materials quality issues to keep management well-informed and support proactive planning Show less

Material Coordinator

• Aug 2014 - Oct 2017

Directed the receiving and storage of incoming supplies Collaborated with managers to assess schedules and materials requirements in order to support operational needs Entered information into inventory control system to update status reports Verified prices and computed totals to complete accurate invoices Performed routine office tasks, including, file management and data entry, to keep operations at optimal levels and better serve internal and external customers Collaborated with management, sales and service to adjust plans and maintain targets Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands Used equipment such as pallet jacks and forklifts with safety and efficiency Show less

Education Coordinator

• Feb 2012 - Jul 2014

Spearheaded public relations efforts, and fostered relationships with arts organizations and artists Developed and implemented instructional programs for advanced ESL students interested in TOEFL Oversaw performing arts and education programming Coached teachers to improve instructional practices through professional development, modeling instructional strategies and feedback Met with parents and instructors to discuss student progress and behavioral or learning issues Created and implemented teacher support framework to address strategic goals Presented public talks to promote the importance of learning a foreign language and the work of the InterAmerican Ingles Intensivo Established and maintained positive relationships with local government regulators, residents, families, and the community at large Show less