Experience

e-Konek Pilipinas, Inc.

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Area Manager

  • Jan 2023 - Present

  • Pipeline list, set-up new accounts, maintain existing clients, and supervise South Luzon Region's Customs Support & Help Desk.• Manage the requirement of assigned Investment Promotion's Agency and offer insightful solutions to their needs.• Research and resolve client requests for assistance or trouble shoot systems or refer them to the help desk or senior technical staff.• Manage and update Leads and Opportunities via CRM.• Monitor problems and issue by maintaining issues logs through the ANTS System and Clockify App.• Conduct hands-on initial and refresher training session for customers.• Coordinate and supervise roll-out of applications and upgrades with customers.• Communicate all major problems encountered with regards to software/hardware, policy implementation, and implementation politics to e-Konek management.• Conduct regular visits to new/existing customers and operational sites to check condition of equipment.• Report all plans, activities, and developments to immediate supervisor on a weekly basis.• Conduct collection follow-ups and encourage clients to fund Prepayment Accounts.• Forward billing documents to clients, monitor and update billing and collection information as well as collect payments of clients under the incumbent’s responsibility if needed. • Perform other related tasks that may be assigned by the Senior Manager for Freeport and Ecozones. Show less

• Sales Specialist

  • Apr 2021 - Present



Department of Finance

• Philippines
• Government Administration
• 100 - 200 Employee

• Intern

  • Dec 2017 - May 2018

  Internship in Department of Finance, • Evaluating the documentary requirements including review on discrepancy of date, validity of air way bill, description, quantity of package, etc. Internship in Department of Finance, • Evaluating the documentary requirements including review on discrepancy of date, validity of air way bill, description, quantity of package, etc.