Experience

Exakt, Inc.

• Philippines
• Software Development
• 1 - 100 Employee

• Business Intelligence Specialist

  • Mar 2018 - - Halen

  • DILG – Barangay & Executive Information SystemPentaho Data IntegrationPentaho CDE dashboardsPentaho reports creation• DILG – Anti-Illegal Drugs Information SystemPentaho Data Integration from different government agenciesPentaho CDE dashboardsPentaho reports creation• DILG – Business Intelligence PlatformPentaho BI server installationPentaho BI server configurationPentaho data migration• GSIS – YellowFin B.I Maintenance/ SupportDocumentation(Health Check)• DILG – LGU 201 Profile & GASPentaho Data IntegrationPentaho CDE dashboards• DILG – Enhancement of the Executive Information SystemPentaho Data IntegrationPentaho CDE dashboards• DILG – Business Intelligence PlatformPentaho BI server installationPentaho BI server configurationPentaho data migration• Makati City Hall ProjectsDeveloper (Makati Web Portal)Developer (Real Property Tax Assessment System)Developer (Business Property Licensing System)• Sueldo Protectado InsuranceFirst Level Chat Support (General Inquiries)Outbound Calls• Glocal Healthcare PhilippinesTechnical ConsultantChat Support Representativ



Startek

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center Representative/Chat Support Representative

  • Haz 2016 - Oca 2017

  Call/Chat• Universal Activation - Adding a line to the customer.• Running credit to check client’s credit score/status.• Answering General Inquiries/Bill Disputes• Change Mobile Number/ Mobile Device Unlock• Phone Upgrade/Insurance• Outbound Calls Call/Chat• Universal Activation - Adding a line to the customer.• Running credit to check client’s credit score/status.• Answering General Inquiries/Bill Disputes• Change Mobile Number/ Mobile Device Unlock• Phone Upgrade/Insurance• Outbound Calls