Experience

The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Information Technology Officer Trainee

  • Jun 2023 - Present

  Skills: Technical Support · Problem Solving · Technical Documentation · Troubleshooting · Communication · Local Area Network (LAN) · Internet Protocol Suite (TCP/IP) · Apple TV · Printer Configuration Printer Troubleshooting · A/V Support · KOT · Micros Printer

• Loss Prevention Officer

  • Oct 2021 - Present



Professional Security Systems LLC

• Security and Investigations
• 200 - 300 Employee

• HUB Operational Support

  • Sep 2019 - Oct 2021

  1. Innovation HUB operational support, I'm responsible to facilitate the AL- FUTTAIM Innovation HUB Events, Meetings and Workshops across the AL FUTTAIM group ( Real state, Automotive, Retail, Healthcare, Engineering, Hospitality, Insurance and Financial services).2. Providing support to any meetings such as small and big event, and provide full support to the organizers and participants as well.3. Providing immediate support for presentation connectivity projection, IT and network support and devices troubleshooting. 4. Manage the Innovation HUB email for bookings and reservations. 5. Answer the reception telephone for the requester queries.6. In-charge to operate and support during the live video conferencing meeting using Microsoft Teams.7. Managing and uploading content to the content management system (CMS).8. Managing and uploading content that could be project to the Samsung flat screen monitor by using magic info. system most especially when there is a event in Innovation HUB.9. Coordinate to IT vendors (GBM) for the support, most especially when having a big and important event. To make sure all the equipment's and device's is working properly during the event.10. Event support and facilitator to the Al-Futtaim VVIPS including the vice chairman. Show less

• Security Officer

  • Apr 2018 - Oct 2021



Globe Group

• Telecommunications
• 700 & Above Employee

• Programming Officer

  • May 2016 - Apr 2018

  As a programming officer, my role and responsibility is to create and upload content in the big screens in globe iconic.Manage and operates Bose speakers, content playback system and other IT equipment.Making sure all the endorsers and brands are included in the loop thru the content playback system.Using Interactive application to provide excitement to the people who visits the site.

• Field Engineer

  • Jun 2015 - May 2016

  As a field engineer, my role and responsibility is to visit the globe stores across the country o provide on-site support for any IT concerns to the store operations.Information Technology Preventive maintenance as per request of the store manager, to upgrade system, computer peripherals and IT devices. Installation of the new access point from Ruckus to Meraki brand for the most reliable wireless network connectivity.liaise with the globe network team and cabling team at the time of installation. Show less