JOHN PAUL DIWA
Help Desk Analyst at Ninth Wave- Claim this Profile
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Experience
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Ninth Wave
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United States
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Financial Services
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1 - 100 Employee
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Help Desk Analyst
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Jul 2021 - Present
Ninth Wave is the leading enabler of secure data connectivity between financial institutions and third-party applications including aggregators, FinTechs, accounting solutions, tax prep software, and other consumer and business solutions. Our technology has been deployed for over a decade at the world’s leading financial institutions, with seven of the top 10 U.S. banks and eight of the top 10 U.S. wealth managers among our current clients. Ninth Wave is the leading enabler of secure data connectivity between financial institutions and third-party applications including aggregators, FinTechs, accounting solutions, tax prep software, and other consumer and business solutions. Our technology has been deployed for over a decade at the world’s leading financial institutions, with seven of the top 10 U.S. banks and eight of the top 10 U.S. wealth managers among our current clients.
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Sutherland
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Information Services
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1 - 100 Employee
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Desktop Support Engineer
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Oct 2019 - Mar 2022
Working as Deskside Support Engineer our duties and responsibilities are Installing and configuring computer hardware, software, systems, networks, printers and scanners. We are also participating in the development, implementation, installation and testing of software. Diagnosing and solving computer hardware and software problems are the basic responsibilities that we always encounter everyday life. We're also allowed on planning and undertaking scheduled maintenance upgrades, for hardware, software and system based on the discretion of the Management. Monitoring and maintaining computer systems and networks is always indeed. We Provides technical assistance to the employees like setting up email accounts and user accounts for employees to company email and systems etc. Show less
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LandBank of the Philippines
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Philippines
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Banking
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700 & Above Employee
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Information Technology Specialist
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Apr 2018 - Aug 2018
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Technical Support Specialist
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Apr 2018 - Aug 2018
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Education
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Mary the Queen College, Guagua, Pampanga
Bachelor's degree, Information Technology