John Paul Dellova

Hybrid QA/Tier 1 Tech Support at LinkLive
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Credentials

  • Sumo Logic Fundamentals Certified
    Sumo Logic
    Nov, 2021
    - Nov, 2024

Experience

  • LinkLive
    • United States
    • Software Development
    • 1 - 100 Employee
    • Hybrid QA/Tier 1 Tech Support
      • Apr 2023 - Present

      • Perform manual testing that adequately assess all software aspects • Create and perform automated testing methods for applications and features • Discover bugs within software and report all quality issues • Improve and streamline overall testing processes • Analyze users need and assist with configuration support • Answer customer inquiries and concerns via chat, call, and email • Identify, isolate, and track bugs throughout testing • Identify any potential problems that users might encounter • Work with other engineers to troubleshoot and resolve coding issues • Track and document all testing defects and resolutions • Create and maintain automation script using WebDriverIO (JavaScript) Show less

  • Infor
    • United States
    • Software Development
    • 700 & Above Employee
    • Quality Assurance Analyst Associate
      • Nov 2021 - Apr 2023

      • Create a comprehensive and concise test scenario and test cases • Perform manual testing - functional, integration, performance, security and regression • Perform automation testing - functional, security and regression • Perform regression analysis after ran of test cases • Report an issue and defect using JIRA • Create and maintain automation script using Selenium Robotframework • Create a comprehensive and concise test scenario and test cases • Perform manual testing - functional, integration, performance, security and regression • Perform automation testing - functional, security and regression • Perform regression analysis after ran of test cases • Report an issue and defect using JIRA • Create and maintain automation script using Selenium Robotframework

  • Globe Group
    • Telecommunications
    • 700 & Above Employee
    • Junior Software QA
      • Feb 2021 - Oct 2021

      • Created a test scenarios and test cases using HPQC ALM • Performed manual testing - functional and user acceptance • Performed API testing using Postman as a tool • Performed pre and post-release testing • Created a ticket for issues and defects found using HPQC ALM • Created a test scenarios and test cases using HPQC ALM • Performed manual testing - functional and user acceptance • Performed API testing using Postman as a tool • Performed pre and post-release testing • Created a ticket for issues and defects found using HPQC ALM

  • Information Managers Inc.
    • Makati, National Capital Region, Philippines
    • Quality Assurance / System Implementor
      • Jun 2019 - Dec 2020

      • Data gathering of business requirements. • Propose a design and solution based on customer needs and wants • Created a user stories, test scenarios and test cases using GitScrum • Performed manual testing: functional, user acceptance and security • Implementation of system • Created a ticket for issues and defects found using GitScrum • Data gathering of business requirements. • Propose a design and solution based on customer needs and wants • Created a user stories, test scenarios and test cases using GitScrum • Performed manual testing: functional, user acceptance and security • Implementation of system • Created a ticket for issues and defects found using GitScrum

  • Deltek
    • United States
    • Software Development
    • 700 & Above Employee
    • Software Quality Assurance Engineer
      • Nov 2018 - Feb 2019

      • Performed automation testing in cross browser platform - Web and Mobile application • Maintain automation script using Selenium • Mapping for the controls of every object type using an XML file and XPATH plug-in in a browser • Created a ticket for issue and defect found in application using Team Foundation Server • Performed automation testing in cross browser platform - Web and Mobile application • Maintain automation script using Selenium • Mapping for the controls of every object type using an XML file and XPATH plug-in in a browser • Created a ticket for issue and defect found in application using Team Foundation Server

Education

  • Jose Rizal University
    Bachelor of Science in Information Technology, Web Development/Quality Assurance
    2015 - 2019

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