Information Technology Manager

• Jul 2020 - Present

Manage information technology and computer systemsPlan, organize, control and evaluate IT and electronic data operationsDesign, develop, implement and coordinate systems, policies and proceduresEnsure security of data, network access and backup systemsAct in alignment with user needs and system functionality to contribute to organizational policyIdentify problematic areas and implement strategic solutions in timeAudit systems and assess their outcomesPreserve assets, information security and control structures

Information Technology Field Engineer

• May 2018 - Jul 2020

Windows Server Administrator

• Apr 2015 - Mar 2018

Major Responsibilities Include:- Manage HP System Insight Manager (SIM)- Manage HP OneView- Supporting Acquisition and Divestiture projects as required- Support projects as needed, including secure copying of data as needed- Supporting audits and CAPAs (Corrective Action Preventative Action)- Ordering hardware / software through our internal tracking system (Asset Manager)- Work with VMWare and Virtual Center to support guest operating systems- Retiring and Decommissioning physical servers, box and ship old equipment - Provide and Document new Standards- Communicate and comprehend Bayer standards- Provide 3rd level File and Print services based on agreed service levels- Provide secure architectural design for File services- Provide continuous improvement of services and infrastructure- Work with vendors to ensure continuous operations and oversee server movesOther Responsibilities:- Supporting server hardware within SLA requirements- Install and Support Microsoft Windows operating systems, 2003, 2008, and 2012.- Accurate completion of documentation for server builds and other server related applications. - Insuring Asset Manager Information is up to date. - After hours on call support rotation: break/fix resolution for all hardware and Windows operating systems

LANDesk Administrator

• Jan 2011 - Apr 2015

Coordinate inventory processes and maintain company-wide agent deployments on new systemsSupport remote break/fix resolution from a system management perspectiveAssist with reviews of all LANDesk queries and reportsProvision assets in LANDesk and complement OS deployment across the EnterpriseReconciles and audits internal LANDesk inventory records for errors and discrepanciesManage unmanaged devices as they get added to corporate departments

Desktop Technician Level II

• Jan 2011 - Jun 2011

Perform computer back-up, deploy new image or re-image machines and set up new user profiles Perform computer back-up, deploy new image or re-image machines and set up new user profiles

MIS

• Sep 2010 - Dec 2010