Information Technology Support Specialist

• Oct 2022 - Present

Information Technology Specialist

• Jun 2017 - Present

● Advise the commander and staff on all communications related issues.● Develop policies and procedures for the battalion communications. ● Establish and maintain computer networks within the battalion.● Maintain and account for all communications equipment.● Supervise operator and organizational maintenance of communication equipment.● Plan, manage, and direct automation systems administration, maintenance, and security.● Oversee the battalion local area networks (LANs) configuration and usage of battalion network capabilities. Show less

Watercraft Engineer

• Jul 2011 - May 2017

Maintenance of watercraft auxiliary systems - HVAC, pneumatic, hydraulic, electrical, propulsion, and steering.

Information Technology Specialist

• May 2020 - Apr 2022

● Demonstrated exceptional knowledge and work ethic while performing the duties of a Cisco Identity Services Engine administrator for both TACACS and NAC, which was instrumental to the successful implementation of wired network access control across the entire enterprise. Collaborated efficiently in a cross-functional, multi- cultural work environment to coordinate the successful migration of thousands of Cisco switches across North America, South America, and Europe, into the monitor and enforcement phases of wired network access control, without disruption of service.● Conducted routine audits of RADIUS logs to identify, remediate, and communicate any abnormalities in the authentication of client devices to the appropriate teams throughout the project life cycle to facilitate process refinements.● Worked closely with Firewall Engineers in conducting firewall rule audits and displayed good understanding of firewall rule concepts through identifying several discrepancies that weakened the security posture.● Leveraged multiple resources, such as SPLUNK and Cisco ASDM, to provide the necessary data for coordinating the appropriate solution.● Developed, tested, documented, and maintained a tool with Microsoft PowerShell to measure changes in network response times both before and after the implementation of direct internet access to remote facilities. Demonstrated exceptional understanding of the use case through a design that was accessible to personnel at remote sites, featured a graphical user interface, recorded user input, accurately measured average response times to several domains, and exported the record for the network engineers to access. The tool was used through the entirety of the project without incident. Show less

Information Technology Specialist

• May 2019 - Apr 2020

● Drove the deployment of the company's IWAN roll-out on a global scale by configuring the Cisco WAN routers, Cisco cellular routers, and Cisco distribution switches. Handled project coordination such as shipping, documentation, and planning with the network engineers, regional support, and other parties involved in site upgrades.● Demonstrated a high level of knowledge regarding Cisco equipment through auditing the standardized configuration and providing recommendations based on the differences between Cisco's Command Line Interface for firmware updates, equipment changes, and operational variables within the organization.● Engaged in cross-functional collaboration to leverage the capabilities of SPLUNK by demonstrating how to create unique search strings based on their needs, generate or automate reports, and export the data in a readable format.● Created and maintained the visual documentation for the physical configuration of over 100 devices installed in the data center to facilitate more efficient departmental life cycle equipment management practices. Show less