Experience

Rapid Dev

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development

  • Feb 2023 - Present

  I am passionate about driving innovation and empowering entrepreneurs and existing businesses with cutting-edge technology solutions. In this role, I work tirelessly to understand the unique visions of company founders and businesses alike. My expertise lies in leveraging low code app development to bring these ideas to life, facilitating seamless creation of new applications that align with our clients' objectives. I thrive on building lasting partnerships, ensuring exceptional client… Show more I am passionate about driving innovation and empowering entrepreneurs and existing businesses with cutting-edge technology solutions. In this role, I work tirelessly to understand the unique visions of company founders and businesses alike. My expertise lies in leveraging low code app development to bring these ideas to life, facilitating seamless creation of new applications that align with our clients' objectives. I thrive on building lasting partnerships, ensuring exceptional client satisfaction, and contributing significantly to the company's growth. Let's connect and explore how we can transform your ideas into reality. Show less I am passionate about driving innovation and empowering entrepreneurs and existing businesses with cutting-edge technology solutions. In this role, I work tirelessly to understand the unique visions of company founders and businesses alike. My expertise lies in leveraging low code app development to bring these ideas to life, facilitating seamless creation of new applications that align with our clients' objectives. I thrive on building lasting partnerships, ensuring exceptional client… Show more I am passionate about driving innovation and empowering entrepreneurs and existing businesses with cutting-edge technology solutions. In this role, I work tirelessly to understand the unique visions of company founders and businesses alike. My expertise lies in leveraging low code app development to bring these ideas to life, facilitating seamless creation of new applications that align with our clients' objectives. I thrive on building lasting partnerships, ensuring exceptional client satisfaction, and contributing significantly to the company's growth. Let's connect and explore how we can transform your ideas into reality. Show less



Travelers

• Pakistan
• Events Services
• 1 - 100 Employee

• Product Owner, Microsoft Power Platform | Driving Digital Transformation in the Insurance Industry

  • Sep 2023 - Present

  Product Owner for Microsoft Power Platform at a leading insurance company, responsible for defining and executing the product roadmap for the use of Power Platform to accelerate digital transformation and deliver innovative solutions to customers and employees. Accomplished in leading the development and implementation of Power Platform solutions that have reduced claim processing time, increased the number of agents trained, and improved efficiency and productivity across the organization.

• Senior Director Financial Operations

  • Mar 2020 - Sep 2023

  In this role, I worked with various multidisciplinary teams with matrix reporting relationships across several departments in the timely delivery of key analytics initiatives. My additional responsibilities and accomplishments include: • Mentor, evaluate performance, and facilitate the professional development of team members, grooming one direct report to receive a promotion to the role on CEO’s team. • Serve as Business Lead for Field Operations RPA strategy. … Show more In this role, I worked with various multidisciplinary teams with matrix reporting relationships across several departments in the timely delivery of key analytics initiatives. My additional responsibilities and accomplishments include: • Mentor, evaluate performance, and facilitate the professional development of team members, grooming one direct report to receive a promotion to the role on CEO’s team. • Serve as Business Lead for Field Operations RPA strategy. • Disseminate information on staffing changes across 12k+ employees. • Steered design and deployment of enterprise-scale low-code software development from concept to delivery to 8K+ users in under four months, leading to anticipated savings of $2M+ annually. • Played a key role in cost–benefit analysis (CBA), BOT development, and introduction of E-payment and Payment Authority analytics tools, resulting in a multi-year benefits strategy and cost-savings insights for senior leadership. • Helmed Agile team in performing full life cycle design and delivery of new analytics and low-code software development, contributing directly to $1.5M+ in annual cost savings. • Shaped several Qlik Sense dashboards for presenting analytical insights on individual and team performance and process health, leading to a 10% reduction in handle time across all processes. • Piloted launch of Storytelling with Data initiative for coaching 150+ operation analysts on concepts for framing data-driven stories.

• Director, Claim Finance

  • Apr 2018 - Mar 2020

  I oversaw finances for $60M+ in budgeting, expense management, and forecasting for Claim Subrogation, Legal Resource Management, and Legal Operations teams. My additional responsibilities and accomplishments included: • Oversaw ULAE expense and 350+ in census. • Coordinated budgeting, forecasting, and allocations. Served as project lead for several IT and analytics projects. • Facilitated vendor and equipment/inventory management. • Spearheaded… Show more I oversaw finances for $60M+ in budgeting, expense management, and forecasting for Claim Subrogation, Legal Resource Management, and Legal Operations teams. My additional responsibilities and accomplishments included: • Oversaw ULAE expense and 350+ in census. • Coordinated budgeting, forecasting, and allocations. Served as project lead for several IT and analytics projects. • Facilitated vendor and equipment/inventory management. • Spearheaded monthly analytics on termination, hiring, and movement analysis for senior leadership during “great resignation,” contributing to new and updated hiring practices and policies. • Orchestrated planning and delivery to 5,000+ employees of voice and text communication platform, Genesys. • Conceived and implemented smart interactive voice response system (IVR) that optimized routing capabilities and enhanced customer experience by reducing call roll over rate by 30%. • Team lead for award-winning Innovation Jam hack-a-thon event with ~1,000 participants; developed concept built a team, and contributed to coding of solution for upcycling lightly damaged items to charitable organizations. Key to 5% departmental growth and streamlined vendor management.

• Unit Manager

  • Mar 2017 - Apr 2018

• Property Field Trainer

  • Mar 2016 - Feb 2017

• Claim Professional

  • Jan 2010 - Feb 2016


Stony Brook Rugby
• Administrator

  • 2004 - Jun 2012

PwC
• Professional Services
• 700 & Above Employee
• Associate

  • Jan 2009 - Jan 2010

Travelers Insurance
• Accounting
• Financial Analyst

  • Dec 2007 - Jan 2009