Experience

Tourneau|Bucherer

• United States
• Retail Luxury Goods and Jewelry
• 300 - 400 Employee

• Call Center Spcialist

  • Oct 2014 - Present

  Customer relations specializing in the repairs of all manner of watches from Timex to Rolex Customer relations specializing in the repairs of all manner of watches from Timex to Rolex



Geneva Watch Group

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Customer service rep

  • Jul 2009 - Oct 2014

  Customer service rep for watch marketer and manufacturer for Kenneth Cole, Betsey Johnson, Freestyle and others. Customer service rep for watch marketer and manufacturer for Kenneth Cole, Betsey Johnson, Freestyle and others.



Macy's

• United States
• Retail
• 700 & Above Employee

• Department Manager

  • Oct 2008 - Jan 2010

  Seasonal manager of the children's clothing department at Macy's in the Queens Center Mall. Supervised staff of 10 in all aspects of sales and service in a busy retail environment. Seasonal manager of the children's clothing department at Macy's in the Queens Center Mall. Supervised staff of 10 in all aspects of sales and service in a busy retail environment.



Smithsonian Magazine

• Book and Periodical Publishing
• 1 - 100 Employee

• Membership Services Coordinator

  • Jul 2004 - Nov 2007

  Handled all manner of member inquiries and problems for the Smithsonian Institution, Also was responsible for a large number of ineternal and external reports, as well as special projects not necessarily related to my job description. Handled all manner of member inquiries and problems for the Smithsonian Institution, Also was responsible for a large number of ineternal and external reports, as well as special projects not necessarily related to my job description.



Alfax Wholesale furniture

• Sr. Customer Service Rep

  • Jun 1996 - Jan 2004

  Handled all manner of customer inquiries regarding orders and delivery of furniture for a busy catalog company. Also handled internal and external reports and speciwl projects for company. Handled all manner of customer inquiries regarding orders and delivery of furniture for a busy catalog company. Also handled internal and external reports and speciwl projects for company.