John O'Hara

General Manager at Hotel Andaluz
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Contact Information
us****@****om
(386) 825-5501
Location
Albuquerque, New Mexico, United States, MX
Languages
  • English Native or bilingual proficiency
  • Spanish Full professional proficiency
Skills

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Bio

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Credentials

  • Certified Food and Beverage Executive (CFBE)
    American Hotel & Lodging Association
  • Certified Hotel Administrator (CHA)
    American Hotel & Lodging Association
  • Certified Rooms Division Executive (CRDE)
    American Hotel & Lodging Association

Experience

  • Hotel Andaluz
    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • 2012 - Present

      Successfully managed an AAA Four Diamond Luxury Boutique Historic Hotel in Downtown Albuquerque. Generated the most profit ever for the ownership. Created and executed a full year of events to successfully celebrate our 75th anniversary. Received the Top Workplace Award from the Albuquerque Journal. Voted best place to Get married, Best wine list, Best live music and Best hotel Restaurant. Successfully managed an AAA Four Diamond Luxury Boutique Historic Hotel in Downtown Albuquerque. Generated the most profit ever for the ownership. Created and executed a full year of events to successfully celebrate our 75th anniversary. Received the Top Workplace Award from the Albuquerque Journal. Voted best place to Get married, Best wine list, Best live music and Best hotel Restaurant.

  • Norwegian Cruise Line
    • United States
    • Travel Arrangements
    • 100 - 200 Employee
    • Hotel Director
      • 2005 - 2012

      Achieved and/or exceeded $6M monthly operating revenue goals. Asked to lead hotel operations for lowest-performing ship in the company fleet, improving guest satisfaction 14 points in 4-6 months’ time. Developed, mentored, and promoted a number of associates throughout tenure, gaining recognition for low attrition rates and highest associate satisfaction survey results. Recognized for being the most people centric person in the company during the Leadership Conference. Executed a full day of operations for an average of 2500 guests with only 30 minutes notice, because of inclement weather and port schedule changes. Delivered the Pride of America from Germany to Hawaii. Successfully managed this ship for four years. Show less

  • Rio Rico Resort & Country Club
    • United States
    • Hospitality
    • Vice President and Managing Director
      • 1999 - 2004

      Increased revenues by 40% by hiring a new sales team. Led the execution of new group business by partnering with corporations in Northern Mexico. Reduced high labor expenses by decreasing operating hours and consolidating or eliminating positions. Implemented a new high performance transformation program focusing on speed and simplicity while optimizing use of available resources. Generated the highest profit ever in thirty years for the ownership in both the resort and golf operation. Received the AAA Four Diamond Award from 2001 until 2004. Hosted the US Open and the Senior PGA Qualifying Events, one of six courses in the nation. Arizona Business Magazine awarded both the Resort and CountryClub as #1 in Arizona from 2002 until 2004. Show less

  • Hyatt Hotels Corporation
    • United States
    • Hospitality
    • 700 & Above Employee
    • General Manager
      • 1982 - 1999

      General Manager: Hyatt Sarasota - Sarasota, FL 1995 - 1999 Assistant General Manager: Hyatt Regency Cerromar - Puerto Rico 1992 - 1995 Hyatt Dorado Beach - Puerto Rico 1990 - 1992 Hyatt Regency Waikoloa - Waikoloa, HI 1988 - 1990 Hyatt Orlando - Orlando, FL 1987 - 1988 Hyatt Regency Fort Worth - Ft. Worth, TX 1985 - 1987 Hyatt Regency Chicago - Chicago, IL 1984 - 1985 Hyatt Regency Hilton Head - Hilton Head, SC 1982 - 1984 General Manager: Hyatt Sarasota - Sarasota, FL 1995 - 1999 Assistant General Manager: Hyatt Regency Cerromar - Puerto Rico 1992 - 1995 Hyatt Dorado Beach - Puerto Rico 1990 - 1992 Hyatt Regency Waikoloa - Waikoloa, HI 1988 - 1990 Hyatt Orlando - Orlando, FL 1987 - 1988 Hyatt Regency Fort Worth - Ft. Worth, TX 1985 - 1987 Hyatt Regency Chicago - Chicago, IL 1984 - 1985 Hyatt Regency Hilton Head - Hilton Head, SC 1982 - 1984

Education

  • Bowling Green State University
    Bachelor of Science (B.S.), Business Administration and Management, General
    1977 - 1981

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