John O'Connor
Head of Customer Experience at Simplr- Claim this Profile
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English Native or bilingual proficiency
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German Professional working proficiency
Topline Score
Bio
Sophia Savino
John was the first product manager I worked with during my time at Asurion and he was certainly one of the best. John is the embodiment of a team player, he truly values team dynamics and does whatever he can to listen to others while keeping everyone aligned and focused on goals. John was always transparent and upfront about our timelines as well as any shifting priorities, therefore we were always able to keep up with delivery and understand the why. In tune to that John really understood the development and design process and did whatever he could to eliminate blockers. Anyone who gets the chance to work with John will quickly see how he would be an asset to any team.
Omar Brambilla
I worked with John on the DMP project at glispa. On top of the product management skills required by his position, he was able to ensure great communication by keeping people from different teams in the loop. Also, he showed very good experience on the technical side, understanding the technologies behind our complex project. His curiosity and his desire to always improve learning new things make him a great asset for any team. I really enjoy working with John, and I wish him all the best.
Sophia Savino
John was the first product manager I worked with during my time at Asurion and he was certainly one of the best. John is the embodiment of a team player, he truly values team dynamics and does whatever he can to listen to others while keeping everyone aligned and focused on goals. John was always transparent and upfront about our timelines as well as any shifting priorities, therefore we were always able to keep up with delivery and understand the why. In tune to that John really understood the development and design process and did whatever he could to eliminate blockers. Anyone who gets the chance to work with John will quickly see how he would be an asset to any team.
Omar Brambilla
I worked with John on the DMP project at glispa. On top of the product management skills required by his position, he was able to ensure great communication by keeping people from different teams in the loop. Also, he showed very good experience on the technical side, understanding the technologies behind our complex project. His curiosity and his desire to always improve learning new things make him a great asset for any team. I really enjoy working with John, and I wish him all the best.
Sophia Savino
John was the first product manager I worked with during my time at Asurion and he was certainly one of the best. John is the embodiment of a team player, he truly values team dynamics and does whatever he can to listen to others while keeping everyone aligned and focused on goals. John was always transparent and upfront about our timelines as well as any shifting priorities, therefore we were always able to keep up with delivery and understand the why. In tune to that John really understood the development and design process and did whatever he could to eliminate blockers. Anyone who gets the chance to work with John will quickly see how he would be an asset to any team.
Omar Brambilla
I worked with John on the DMP project at glispa. On top of the product management skills required by his position, he was able to ensure great communication by keeping people from different teams in the loop. Also, he showed very good experience on the technical side, understanding the technologies behind our complex project. His curiosity and his desire to always improve learning new things make him a great asset for any team. I really enjoy working with John, and I wish him all the best.
Sophia Savino
John was the first product manager I worked with during my time at Asurion and he was certainly one of the best. John is the embodiment of a team player, he truly values team dynamics and does whatever he can to listen to others while keeping everyone aligned and focused on goals. John was always transparent and upfront about our timelines as well as any shifting priorities, therefore we were always able to keep up with delivery and understand the why. In tune to that John really understood the development and design process and did whatever he could to eliminate blockers. Anyone who gets the chance to work with John will quickly see how he would be an asset to any team.
Omar Brambilla
I worked with John on the DMP project at glispa. On top of the product management skills required by his position, he was able to ensure great communication by keeping people from different teams in the loop. Also, he showed very good experience on the technical side, understanding the technologies behind our complex project. His curiosity and his desire to always improve learning new things make him a great asset for any team. I really enjoy working with John, and I wish him all the best.
Experience
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Simplr
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United States
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Software Development
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1 - 100 Employee
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Head of Customer Experience
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Mar 2019 - Present
I shape product creation with the aim of making every customer contact an amazing experience for end users (customers, customers of our customers, and the human cloud that powers the Simplr flywheel). I shape product creation with the aim of making every customer contact an amazing experience for end users (customers, customers of our customers, and the human cloud that powers the Simplr flywheel).
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Asurion
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Manager, Innovation
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Jan 2017 - Mar 2019
I examined the viability of moonshots. I examined the viability of moonshots.
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Flock
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United States
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Musicians
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Co-Founder
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Jan 2016 - Mar 2019
Flock was founded to connect musicians to get better shows on tour, and I helped guide the company's strategic vision and manage partnerships. Flock was founded to connect musicians to get better shows on tour, and I helped guide the company's strategic vision and manage partnerships.
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Glispa
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Germany
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Advertising Services
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1 - 100 Employee
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Senior Product Manager - Data
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Apr 2015 - Dec 2016
I conceptualized and guided the creation of glispa's big data management platform (DMP) and designed improvements* to it.*Improvements related to UI, UX, business demands, legal requirements, backend performance, architecture, etc.
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Senior Network Operations Manager
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Sep 2014 - Apr 2015
I focused on analytics and business intelligence (BI), managed technical relationships with mobile advertisers, and empowered my team to fix attribution problems.
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Network Operations Manager
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Nov 2013 - Sep 2014
I administered technical server-to-server (S2S) integrations with mobile advertisers and fixed attribution problems, creating BI tools* on an ad hoc basis.*Related to app usage, ad campaigns, marketing clients, finance, distribution, and sales
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Trademob
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Germany
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Advertising Services
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1 - 100 Employee
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Campaign Optimization Manager
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Jan 2013 - Oct 2013
I built reporting tools to eliminate inefficiencies and detect fraud in mobile real-time bidding (RTB) advertising campaigns. I built reporting tools to eliminate inefficiencies and detect fraud in mobile real-time bidding (RTB) advertising campaigns.
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Allstate
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United States
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Insurance
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700 & Above Employee
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Product Consultant
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Sep 2010 - Dec 2012
I analyzed data about accidents, people, weather, marketing, and sales to advise regional leadership and agency owners.
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Financial Analyst
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Sep 2009 - Sep 2010
I analyzed financial data in order to effectively promote products and incentivize sales teams.
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Product Associate
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Jun 2008 - Sep 2009
I analyzed data about accidents, people, and weather to support product consultants.
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Infinity Insurance
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United States
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Insurance
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500 - 600 Employee
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Pricing Analyst
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Oct 2007 - Jun 2008
I analyzed auto accident data to price insurance. I analyzed auto accident data to price insurance.
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Education
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2003 - 2007
University of Tennessee-Knoxville
Bachelor’s Degree, double major: Mathematics, Statistics
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