John Nelson

Shop Manager/ Shop Foreman/ Master VW Service Advisor. at Mossy Volkswagen
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Contact Information
us****@****om
(386) 825-5501
Location
Lake Elsinore, California, United States, US
Languages
  • English -
Skills

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Bio

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Credentials

  • Applied Business Process Management Undergraduate Certificate
    University of San Francisco
    Jul, 2016
    - Oct, 2024
  • Expert Selling Undergraduate Certificate
    University of San Francisco
    Jul, 2016
    - Oct, 2024
  • Certified Professional in Sales
    NASP - National Association of Sales Professionals
    Jun, 2016
    - Oct, 2024
  • Volkswagen Master Service Advisor.
    Volkswagen AG
    Mar, 2016
    - Oct, 2024
  • Volkswagen Master Technician
    Volkswagen AG
    Sep, 2013
    - Oct, 2024
  • Automotive Service Excellence Advanced Engine Certified L1
    National Institute for Automotive Service Excellence (ASE)
  • Automotive Service Excellence Master Technician
    National Institute for Automotive Service Excellence (ASE)
  • Estimator Platnium Level.
    I-CAR
  • Finance and Managerial Accounting
    Cornell University
  • Sales Management Undergraduate Certificate
    University of San Francisco

Experience

  • Mossy Volkswagen
    • Escondido California.
    • Shop Manager/ Shop Foreman/ Master VW Service Advisor.
      • Apr 2014 - Present

      Manager over 17 Technicians. In charge of Technically diagnosing all troublesome repairs and supervising Technicians. Engaging with the customers to update and explain, negotiate and help customers. Hired as a Service Advisor and promoted to a manager. Reached as a service advisor to Master Status. Manager over 17 Technicians. In charge of Technically diagnosing all troublesome repairs and supervising Technicians. Engaging with the customers to update and explain, negotiate and help customers. Hired as a Service Advisor and promoted to a manager. Reached as a service advisor to Master Status.

  • Fladaboe Volkswagen
    • Irvine Califonia
    • VW Master Technician
      • Oct 2009 - Apr 2014

      Lead Technician, VW Master Tech Bumper to Bumper Repair. Lead Technician, VW Master Tech Bumper to Bumper Repair.

Education

  • Universal Technical Institute, Inc.
    Associate's Degree, Automotive Technology/Technician
    2002 - 2003
  • Universal Technical Institute, Inc.
    Volkswagen Study, Volkswagen Bumper to Bumper
    2003 - 2003

Community

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