John Narain

PR and Sales Manager at Constance Ephelia Resort Seychelles
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Contact Information
us****@****om
(386) 825-5501
Location
Plaines Wilhems District, Mauritius, MU
Languages
  • English Professional working proficiency
  • French Professional working proficiency
  • German Professional working proficiency
  • Creoles and pidgins, French-based Full professional proficiency

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Credentials

  • LRMG Pty Ltd
    LRMG
    Dec, 2020
    - Nov, 2024
  • LRMG Pty Ltd
    LRMG
    Nov, 2020
    - Nov, 2024
  • LRMG Pty Ltd
    LRMG
    Nov, 2020
    - Nov, 2024
  • LRMG Pty Ltd
    LRMG
    Oct, 2020
    - Nov, 2024
  • Influencer Marketing Foundations
    LinkedIn
    Aug, 2020
    - Nov, 2024

Experience

    • Seychelles
    • Hotels and Motels
    • 200 - 300 Employee
    • PR and Sales Manager
      • Jun 2020 - Present

      - Responsible of the Sales, Marketing and communication of the resort. - Handling the internal and external Communication- Handling Groups and MICE- Handling Conferencing and meetings- Responsible of the Travel Agent, Tour Operator, Journalist and influencer- Forecasting the Events and Revenue of the department - Responsible of the Sales, Marketing and communication of the resort. - Handling the internal and external Communication- Handling Groups and MICE- Handling Conferencing and meetings- Responsible of the Travel Agent, Tour Operator, Journalist and influencer- Forecasting the Events and Revenue of the department

    • Pr and Sales Manager
      • Sep 2008 - May 2018

      - Responsible of the Tour Operator, Travel Agent and Journalist in the promotion of the resort.- Handling all the visits and educational Tour of the Tour Operator and Travel Agent.- Responsible of Internal and External Communication.- Coordinating international Event MCB Championship Golf and Culinary Festival of Bernard L'oiseau.- Customer Service of our Top Vip Guest.

    • Villa Manager
      • Sep 2001 - Sep 2008

      - Responsible of the Villa Operation with 20 Villas and butler service.- Customer Service and following up on Guest Experience during their stay.- Responsible of the Maintaining the standard of the Villas- Customer Satisfaction follow up- Complain Handling

    • Sales and Marketing coordinator
      • Feb 1999 - Sep 2001

      - Responsible of the Tour Operator, Travel Agent and Journalist promoting the Hotel- Handling all the Hotel visit and educational Tour.- Handling the Guest Relation Department.- Handling Guest complain- Responsible of customer service and experience - Responsible of the Tour Operator, Travel Agent and Journalist promoting the Hotel- Handling all the Hotel visit and educational Tour.- Handling the Guest Relation Department.- Handling Guest complain- Responsible of customer service and experience

    • Mauritius
    • Hospitality
    • 1 - 100 Employee
    • Guest Relation Manager
      • Jan 1998 - Feb 1999

      - Responsible of the Guest Experience and Customer Service.- Responsible of all Hotel visit and educational Tour.- Responsible of all chargeable activities and the revenue forecasting- Complain handling - Responsible of the Guest Experience and Customer Service.- Responsible of all Hotel visit and educational Tour.- Responsible of all chargeable activities and the revenue forecasting- Complain handling

    • Brazil
    • Hospitality
    • 1 - 100 Employee
    • Guest Relations Specialist
      • Jan 1996 - Jan 1998

      - Responsible of the guest Experience.- Responsible of Hotel visit and educational Tour.- Forecasting of Revenue of our chargeable activities- Guest complain Handling - Responsible of the guest Experience.- Responsible of Hotel visit and educational Tour.- Forecasting of Revenue of our chargeable activities- Guest complain Handling

    • Germany
    • Travel Arrangements
    • 1 - 100 Employee
    • Sales Specialist
      • Feb 1994 - Feb 1996

      - Sales specialist in Travel and ticketing specialist.- Amadeus- Sales Specialist of Train and bus tours- Sales consultant in Holiday.- Responsible of Brochure and window presentation at travel Agent. - Sales specialist in Travel and ticketing specialist.- Amadeus- Sales Specialist of Train and bus tours- Sales consultant in Holiday.- Responsible of Brochure and window presentation at travel Agent.

Education

  • Juluis Leber Schuler, Frankfurt Germany
    Technical and vocational School, Specialized Sales, Merchandising and Marketing Operations
    1993 - 1995
  • Geothe institute Dusseldorf Germany
    Certification I & 3, German Language Teacher Education
    1993 - 1993
  • College du Saint Esprit Mauritius
    School certificate, Secondary Education and Teaching
    1984 - 1990

Community

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