John Narain
PR and Sales Manager at Constance Ephelia Resort Seychelles- Claim this Profile
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English Professional working proficiency
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French Professional working proficiency
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German Professional working proficiency
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Creoles and pidgins, French-based Full professional proficiency
Topline Score
Bio
Credentials
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LRMG Pty Ltd
LRMGDec, 2020- Nov, 2024 -
LRMG Pty Ltd
LRMGNov, 2020- Nov, 2024 -
LRMG Pty Ltd
LRMGNov, 2020- Nov, 2024 -
LRMG Pty Ltd
LRMGOct, 2020- Nov, 2024 -
Influencer Marketing Foundations
LinkedInAug, 2020- Nov, 2024
Experience
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Constance Ephelia
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Seychelles
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Hotels and Motels
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200 - 300 Employee
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PR and Sales Manager
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Jun 2020 - Present
- Responsible of the Sales, Marketing and communication of the resort. - Handling the internal and external Communication- Handling Groups and MICE- Handling Conferencing and meetings- Responsible of the Travel Agent, Tour Operator, Journalist and influencer- Forecasting the Events and Revenue of the department - Responsible of the Sales, Marketing and communication of the resort. - Handling the internal and external Communication- Handling Groups and MICE- Handling Conferencing and meetings- Responsible of the Travel Agent, Tour Operator, Journalist and influencer- Forecasting the Events and Revenue of the department
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Pr and Sales Manager
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Sep 2008 - May 2018
- Responsible of the Tour Operator, Travel Agent and Journalist in the promotion of the resort.- Handling all the visits and educational Tour of the Tour Operator and Travel Agent.- Responsible of Internal and External Communication.- Coordinating international Event MCB Championship Golf and Culinary Festival of Bernard L'oiseau.- Customer Service of our Top Vip Guest.
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Villa Manager
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Sep 2001 - Sep 2008
- Responsible of the Villa Operation with 20 Villas and butler service.- Customer Service and following up on Guest Experience during their stay.- Responsible of the Maintaining the standard of the Villas- Customer Satisfaction follow up- Complain Handling
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Sales and Marketing coordinator
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Feb 1999 - Sep 2001
- Responsible of the Tour Operator, Travel Agent and Journalist promoting the Hotel- Handling all the Hotel visit and educational Tour.- Handling the Guest Relation Department.- Handling Guest complain- Responsible of customer service and experience - Responsible of the Tour Operator, Travel Agent and Journalist promoting the Hotel- Handling all the Hotel visit and educational Tour.- Handling the Guest Relation Department.- Handling Guest complain- Responsible of customer service and experience
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Maritim Hotels Mauritius
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Mauritius
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Hospitality
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1 - 100 Employee
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Guest Relation Manager
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Jan 1998 - Feb 1999
- Responsible of the Guest Experience and Customer Service.- Responsible of all Hotel visit and educational Tour.- Responsible of all chargeable activities and the revenue forecasting- Complain handling - Responsible of the Guest Experience and Customer Service.- Responsible of all Hotel visit and educational Tour.- Responsible of all chargeable activities and the revenue forecasting- Complain handling
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Hotel Coco Beach
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Brazil
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Hospitality
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1 - 100 Employee
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Guest Relations Specialist
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Jan 1996 - Jan 1998
- Responsible of the guest Experience.- Responsible of Hotel visit and educational Tour.- Forecasting of Revenue of our chargeable activities- Guest complain Handling - Responsible of the guest Experience.- Responsible of Hotel visit and educational Tour.- Forecasting of Revenue of our chargeable activities- Guest complain Handling
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Frölich-Reisen GmbH
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Germany
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Travel Arrangements
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1 - 100 Employee
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Sales Specialist
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Feb 1994 - Feb 1996
- Sales specialist in Travel and ticketing specialist.- Amadeus- Sales Specialist of Train and bus tours- Sales consultant in Holiday.- Responsible of Brochure and window presentation at travel Agent. - Sales specialist in Travel and ticketing specialist.- Amadeus- Sales Specialist of Train and bus tours- Sales consultant in Holiday.- Responsible of Brochure and window presentation at travel Agent.
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Education
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Juluis Leber Schuler, Frankfurt Germany
Technical and vocational School, Specialized Sales, Merchandising and Marketing Operations -
Geothe institute Dusseldorf Germany
Certification I & 3, German Language Teacher Education -
College du Saint Esprit Mauritius
School certificate, Secondary Education and Teaching