John Myers

Customer Support Specialist at Universal Power Solutions Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Whitby, Ontario, Canada, CA

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Experience

    • Canada
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Support Specialist
      • Sep 2013 - Present

      Field service of Uninterrupted Power Systems, including troubleshooting, repairs, installations and start-up and commissioning of a wide range of UPS products with main focus, but not limited to, as a service and sales channel for Gamatronic. Battery testing and installations of both individual cells as well as full single and multiple stringsSales of uninterrupted power systems and maintenance contracts for equipmentPreventive maintenance of equipment, including measuring AC & DC voltage and current readings, visual inspections of wiring, components, boards and batteries. Voltage and/or impedance testing of batteries.Regular routine maintenance replacing common components such as AC and/or DC capacitors, fans, weak, leaking or open batteriesField service experience across CanadaDelivery and moving of UPS equipment and batteriesTesting and replacement of common components such as fuses, SCRs, IGBTs and circuit boards Shipping and Receiving, from small packages to large skidded electrical equipmentHeavy lifting of boxes, equipment and parcelsSorting and cataloguing shipmentsStrong computer knowledge and ability to learn softwareField Service across Canada.

    • Service Technician
      • Nov 2012 - Jul 2013

      Field service of Uninterrupted Power Systems, including troubleshooting, repairs, installations and start-up and commissioning of a wide range of UPS products with main focus, but not limited to, as a service and sales channel for Mitsubishi Electric.Battery testing and installations of both individual cells as well as full single and multiple stringsSales of uninterrupted power systems and maintenance contracts for equipmentPreventive maintenance of equipment, including measuring AC & DC voltage and current readings, visual inspections of wiring, components, boards and batteries. Voltage and/or impedance testing of batteries.Regular routine maintenance replacing common components such as AC and/or DC capacitors, fans, weak, leaking or open batteriesField service experience across CanadaDelivery and moving of UPS equipment and batteriesTesting and replacement of common components such as fuses, SCRs, IGBTs and circuit boards Shipping and Receiving, from small packages to large skidded electrical equipmentHeavy lifting of boxes, equipment and parcelsSorting and cataloguing shipmentsStrong computer knowledge and ability to learn softwareField Service across Canada.

    • General Manager/Senior Field Service Technician
      • Jan 2000 - Nov 2012

      Management and Administration with offices in Ontario and BCField service of Uninterrupted Power Systems, including troubleshooting, repairs, installations and start-up and commissioning of a wide range of UPS products.Experience with, but not limited to: Liebert AP300, AP301, NPower, UPStation S1 & S3, AP500, AP600 & 700 SeriesGE Digital Energy GT Series, LP11U, LP33 and SG SeriesPowerware Profile, 9170, 9330, Plus 6, 18 up to 750Gamatronic Power+ Modular UPSTripplite Single and Three Phase ProductsMGE Pulsar EXL, EX RT, Galaxy 3000, EPS3000, Comet; Responsible for site with 2.5MVA System (5x500kVA in Parallel)Battery testing and installations of both individual cells as well as full single and multiple stringsSales of uninterrupted power systems and maintenance contracts for equipmentReading and creating line drawings of UPSs and related equipmentCircuit board testing and repairsPreventive maintenance of equipment, including measuring AC & DC voltage and current readings, visual inspections of wiring, components, boards and batteries. Voltage and/or impedance testing of batteries.Regular routine maintenance replacing common components such as AC and/or DC capacitors, fans, weak, leaking or open batteriesField service experience across CanadaDelivery and moving of UPS equipment and batteriesTesting and replacement of common components such as fuses, SCRs, IGBTs and circuit boards Shipping and Receiving, from small packages to large skidded electrical equipmentHeavy lifting of boxes, equipment and parcelsSorting and cataloguing shipmentsCertified narrow aisle reach truck operatorExperienced with manual and power assisted pallet trucksStrong computer knowledge and ability to learn softwareDesign and Installation of Maintenance Bypass SwitchesField Service across Canada.Advertising with CorelDraw and Adobe Illustrator and corporate website design using Dreamweaver and Xara.

    • Canada
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Field Service Technician
      • Aug 2007 - Feb 2009

Education

  • Seneca College of Applied Arts and Technology
    Building Environomental Systems (BES)
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  • St. Mary C.S.S.
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  • Archbishop Dennis O'Conner
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