Experience

AnswerPlus

• Canada
• Telecommunications
• 1 - 100 Employee

• Receptionist

  • 2021 - Present

  Acting as a liaison for our multifaceted business clients, I strengthen our admin support by surveying and facilitating data to ensure accuracy of information flow. I am responsible for responding prospect and client inquiries with care and professional office-etiquette via inbound/outbound calls and emails. I complete, organize, and file entries via our data entry system through Microsoft Suite, Excel, and CRM ticketing systems.

• Receptionist

  • Jan 2021 - Aug 2023



REPMAX International

• London, Ontario, Canada

• Administrative Assistant to Export Manager

  • Mar 2020 - Aug 2021

  My responsibilities pertain to multitasking within clerical duties in order to alleviate Export Manager’s workload. I performed in organizing files, preparing email documents, scheduling and coordination of meetings. My empathetic nature allows for effective communication in answering general inquiries from outbound calls and emails. I take creative measures to investigate inconveniences to allow workflow to be consistent. My responsibilities pertain to multitasking within clerical duties in order to alleviate Export Manager’s workload. I performed in organizing files, preparing email documents, scheduling and coordination of meetings. My empathetic nature allows for effective communication in answering general inquiries from outbound calls and emails. I take creative measures to investigate inconveniences to allow workflow to be consistent.



Banana Republic Factory Outlet

• Canada
• Retail
• 1 - 100 Employee

• Brand Ambassador

  • Aug 2020 - Feb 2021

  I am tasked with providing an exceptional customer-centric environment to guests by working as a team player to efficiently reach daily sales quotas. I take responsibility in updating my knowledge on the company's ever changing policies, promotions, and current trends. My eagerness to learn various roles allowed me to quickly grasp and adapt into being deployed to various work tasks in order to be an efficient and self managed worker. I switch positions of being on the sales floor, back stock, fitting rooms, and cashier at ease. Show less



Canadian Organization of Campus Activities (COCA)

• Non-profit Organization Management

• Senior Support Specialist, Billing and Registration

  • Feb 2017 - Jan 2020

  I was responsible for student registration, coordination, and billing for the annual Student Life Summit. As a Senior Support Specialist, I was in charge of assisting the Registrations Manager with shift scheduling. I was responsible for student registration, coordination, and billing for the annual Student Life Summit. As a Senior Support Specialist, I was in charge of assisting the Registrations Manager with shift scheduling.



Eggs And Fruits

• Canada
• Food and Beverage Services

• Senior Restaurant Server

  • Apr 2016 - Feb 2019

  Responsible for leading a team of exceptional servers and hosts, I multitasked at ease between dining hall preparation, sanitization, and face-to-face customer service duties. I ensured customer satisfaction by remaining accessible and friendly while building close relationships with returning customers. Developed compelling training programs and supervised newly hired employees. I anticipated, identified, and fulfilled guest needs and clarified special orders. Working within a cross-functional and fast-paced environment enabled me adapt quickly to my environment while excelling in sales and customer satisfaction. I carried out payment transactions as well as handle cash payments. Show less



Canadian Organization of Campus Activities

• London, Ontario, Canada

• Junior Sales Development Representative

  • Jun 2017 - Feb 2018

  With my experience as a Junior SDR, I was responsible with assisting the Sales Manager with outbound lead generation. My tasks revolved around reaching out to prospective Booking Managers. I formed highly empathetic business client relationships all while researching upcoming artists for events. I performed in updating the Salesforce database. With my experience as a Junior SDR, I was responsible with assisting the Sales Manager with outbound lead generation. My tasks revolved around reaching out to prospective Booking Managers. I formed highly empathetic business client relationships all while researching upcoming artists for events. I performed in updating the Salesforce database.