John Murphy

Aftersales Assistant at Kearys Renault Pro+
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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Experience

    • Ireland
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Aftersales Assistant
      • May 2020 - Present

  • Lucey motors
    • Charleville Cork
    • After sales advisor
      • Aug 2013 - Dec 2018

      My main responsibilities include looking after all aspects of the afters sales department of the garage. My main duties are on the parts side where I am responsible for the day to day running of the parts department. Daily duties include receiving parts into stock, booking of parts to workshop jobs, maintaining stock levels and dealing with retail customers. I am also responsible for processing Warranty Claims in compliance with specified criteria set by the factory or distributor. I ensure claims are prepared, recorded & reconciled before submission to the manufacturer and for implementing standardised follow-up procedures regarding unpaid claims. I also help in the service department where I am responsible for all aspects of the customers service and repair needs, from the initial booking through to the completion and handover of the vehicle. Show less

    • Parts Sales Person
      • Mar 2005 - Aug 2013

      Helped in the day to day running of the parts department including selling parts to customers , Parts stock control, Stocktaking, Inputting and locating parts on the dealer management system, Correct handling of parts. I was also the warranty controller for the garage. This included helping ensure that warranty repairs are carried out to the highest standards of quality..To ensure efficient processing of warranty claims and to control the warranty system in order to avoid the risk of loss to the company. Show less

    • Sales Assistant
      • Feb 2011 - Jun 2012

      My main duties included replenishing stock efficiently and correctly, Helping customers with any queries they have and ensuring the store is clean and tidy by using the haccip system. My main duties included replenishing stock efficiently and correctly, Helping customers with any queries they have and ensuring the store is clean and tidy by using the haccip system.

Education

  • Cork Institute of Technology
    National Diploma, Transport Management & Technology
    2001 - 2004
  • St. Aidan’s Community College
    1995 - 2001

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