Solutions Consultant

• Dec 2022 - Present

Vivantio was founded on the idea that great service starts at the core of any organization. Our goal is to empower companies to achieve unparalleled service excellence through our unified platform that’s flexible and scalable. Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing. Show less

Account Executive

• Dec 2021 - Dec 2022

Account Executive

• Jan 2021 - Dec 2021

Independent Staffing Advisor

• Feb 2019 - Dec 2021

(Cisco X-Sell Program) Account Executive

• Aug 2019 - Jan 2021

SaaS Solutions Sales Representative

• Jun 2017 - Feb 2019

School administration software for recruiting, hiring, time tracking, absence management, professional development, special education and interventions. School administration software for recruiting, hiring, time tracking, absence management, professional development, special education and interventions.

Sales Manager

• Jul 2016 - Jun 2017

Companies are always under pressure to innovate. Custom House offers a specialized technology consulting service that combines a deep knowledge of mobile and web application development with expert level strategy to help you stay ahead. We create our specialized teams specifically based on your needs. Whether it's in your house or ours, Custom House works where and when we are needed to provide your organization the agility to bring applications to market quickly. Feel free to contact me at jmullen@customhouseinc.com Show less

Account Manager

• Aug 2015 - Jun 2016

DIVERSANT LLC is a privately-held professional services firm providing IT contingent labor and consulting services to mid-market and Fortune 500 companies nationwide. Our firm combines a wealth of practical business expertise with decades of experience in the IT and staffing sectors. DIVERSANT’s proprietary sourcing methodologies help us accurately match highly-skilled candidates with our client's exacting business requirements. Our staffing solutions are complemented by consulting and payroll services which provide analytical insights and process controls respectively. DIVERSANT also develops and implements innovative programs that promote diversity in the workforce and the talent acquisition supply chain. We believe that diversity in all its forms leads to greater opportunities for consultants and partners, and to more innovative solutions for clients. At DIVERSANT, we are equally interested in developing the careers of our consultants by providing them the best possible opportunities at leading corporations. We complement this service by offering generous benefits packages commensurate with tenure. Consultants working with DIVERSANT find challenging projects where their industry specialization pays off. DIVERSANT LLC was formed when Diversant Inc. and Info Technologies merged in early 2010, thereby creating one of the largest African American-owned IT staffing solutions companies in the United Sates. The merge was part of a natural progression for both companies, which have been operating in close cooperation since 2005 when DIVERSANT Inc. was first founded. DIVERSANT stands behinds its people and has a 100% commitment to customer satisfaction. Please contact me to learn more about how our solutions can help you realize your objectives. Show less

Account Executive

• Jan 2015 - Aug 2015

Intuitive Technology Solutions is a certified “Woman Owned Small Business" providing customized consulting, workforce and recruitment solutions to commercial clients across the nation. Our expertise in strategic workforce management make us an ideal partner for the varying needs of any organization. We specialize in supporting Scientific, Engineering and Technology Industries across various sectors, including but not limited to: Pharmaceutical, Biotechnology, Medical Device and Clinical Research. At Intuitive Technology Solutions, we pride ourselves on offering solutions that meet or exceed our client's objectives. By drawing on decades of experience and a deep network of professional consultants, we consistently deliver on-target results. Show less

Professional Recruiter

• Jun 2014 - Jan 2015

Intuitive Technology Solutions is a certified “Woman Owned Small Business" providing customized consulting, workforce and recruitment solutions to commercial clients across the nation. Our expertise in strategic workforce management make us an ideal partner for the varying needs of any organization. We specialize in supporting Scientific, Engineering and Technology Industries across various sectors, including but not limited to: Pharmaceutical, Biotechnology, Medical Device and Clinical Research. At Intuitive Technology Solutions, we pride ourselves on offering solutions that meet or exceed our client's objectives. By drawing on decades of experience and a deep network of professional consultants, we consistently deliver on-target results. Show less

Sales Intern

• Jan 2014 - May 2014

-Made calls to potential customers and used Salesforce to arrange meetings between clients and members of the sales team. -Attended several training sessions on KELLY’s products and participated in sales meetings in an effort to gain as much knowledge and experience in sales as possible. -Completed miscellaneous work such as completing spreadsheets with CPA/Broker information and preparing for meetings between potential clients and members of the sales team. -Made calls to potential customers and used Salesforce to arrange meetings between clients and members of the sales team. -Attended several training sessions on KELLY’s products and participated in sales meetings in an effort to gain as much knowledge and experience in sales as possible. -Completed miscellaneous work such as completing spreadsheets with CPA/Broker information and preparing for meetings between potential clients and members of the sales team.

Caddie

• 2008 - 2014

-Caddied for golfers (both members and guests of varying skills) which requires communication skills, logic, teaching skills, and knowledge of the course for making decisions for the golfers during a round. -Displayed the capability to interact in a professional atmosphere with Presidents and CEOs of successful corporations. -Responsible for organization and oversight of 20 caddies for corporate golf outings. -Caddied for golfers (both members and guests of varying skills) which requires communication skills, logic, teaching skills, and knowledge of the course for making decisions for the golfers during a round. -Displayed the capability to interact in a professional atmosphere with Presidents and CEOs of successful corporations. -Responsible for organization and oversight of 20 caddies for corporate golf outings.

Camp Counselor

• 2006 - 2009

-Organized and led daily activities for underprivileged children to make a positive impact on their lives. -Earned the “Union League of Philadelphia Good Citizenship Award” for exceptional work. -Promoted to "Senior Counselor" after consistent good work. -Organized and led daily activities for underprivileged children to make a positive impact on their lives. -Earned the “Union League of Philadelphia Good Citizenship Award” for exceptional work. -Promoted to "Senior Counselor" after consistent good work.