John Meckbach
Technical Trainer, Project Manager at BC Provincial Government- Claim this Profile
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Bio
Kieran Harrop, MBA, PCC
John did an outstanding job as the trainer for the Advanced Communication and Collaboration (ACCS) Early Adopter Project. John has superlative classroom management and personal skills, and at the same time has a solid technical understanding. I can safely say that he is the most knowledgeable trainer of the ACCS tools that I know.
Kieran Harrop, MBA, PCC
John did an outstanding job as the trainer for the Advanced Communication and Collaboration (ACCS) Early Adopter Project. John has superlative classroom management and personal skills, and at the same time has a solid technical understanding. I can safely say that he is the most knowledgeable trainer of the ACCS tools that I know.
Kieran Harrop, MBA, PCC
John did an outstanding job as the trainer for the Advanced Communication and Collaboration (ACCS) Early Adopter Project. John has superlative classroom management and personal skills, and at the same time has a solid technical understanding. I can safely say that he is the most knowledgeable trainer of the ACCS tools that I know.
Kieran Harrop, MBA, PCC
John did an outstanding job as the trainer for the Advanced Communication and Collaboration (ACCS) Early Adopter Project. John has superlative classroom management and personal skills, and at the same time has a solid technical understanding. I can safely say that he is the most knowledgeable trainer of the ACCS tools that I know.
Experience
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BC Provincial Government
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Government Administration
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700 & Above Employee
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Technical Trainer, Project Manager
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Nov 2016 - Present
Ministry of Citizen Services (OCIO) Unified Communication Project - Trainer, Subject Matter Expert (SME) Ministry of Citizen Services (OCIO) Unified Communication Project - Trainer, Subject Matter Expert (SME)
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Co-Owner / Primary Consultant
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Oct 2008 - Present
Technology Education, and Business Analysis Services Technology Education, and Business Analysis Services
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Kyndryl
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Call Center Manager
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Feb 2021 - May 2022
Covid-19 Call Center For British Columbia (Ministry of Citizen Services, Ministry of Health and the Provincial Health Authorities) Managed ~375 staff and 12 Supervisors ~ 10M calls Up to 25k calls a day Multiple partners, ramping up two Telephony systems, myriad of applications and Clients. Covid-19 Call Center For British Columbia (Ministry of Citizen Services, Ministry of Health and the Provincial Health Authorities) Managed ~375 staff and 12 Supervisors ~ 10M calls Up to 25k calls a day Multiple partners, ramping up two Telephony systems, myriad of applications and Clients.
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Client Affinity Manager
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Jan 2014 - Sep 2015
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Portfolio Manager / Solutions Manager
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Jun 2011 - Jan 2014
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Consulting Manager / Chief Instructor
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Mar 2006 - Oct 2008
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Senior Technical / Business Analyst
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Jun 1990 - Feb 2001
- Infrastructure Support - BCAS 911 infrastructure creation - "refresh" migration creation and support - Infrastructure Support - BCAS 911 infrastructure creation - "refresh" migration creation and support
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Education
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2001 - 2003
Royal Roads University
Master of Business Administration (MBA) -
2000 - 2003
University of Victoria
CBIS, Computer and Information Sciences and Support Services
Community
