Experience

Masterbuilt Manufacturing

• Product Strategy Director

  • Oct 2019 - Present

  Spokesperson for Masterbuilt/Kamado Joe, PR, Events, Trade shows, Roadshows, Recipe Development, Professional BBQ Competitor

• Marketing Manager

  • Feb 2019 - Oct 2019

  Managed product strategy, product placement and product pricing.

• Direct to Consumer Manager

  • Feb 2018 - Feb 2019

  Responsible for creating, strategizing and implementing a full scale direct to consumer platform for Masterbuilt.com sales.

• Customer Relations and Development Manager

  • Jan 2015 - Feb 2018

  Managed all incoming and outgoing customer relationship management as well as 100% of internal and external Software development including ERP, web (front and back end) and firmware development for our embedded systems including Bluetooth and WiFi.

• Customer Relations Manager

  • Nov 2013 - Jan 2015

  Manages Masterbuilt Website team and all Customer Relations functions including our in-house Customer Service Team.

• Dot Com Manager

  • Aug 2012 - Nov 2013

  John Manages all of Masterbuilt Manufacturing's website/.com channels. John Manages Masterbuilt's Video program regarding the product basis at retail/sales and for website purposes.

• Product Specialist, Tester, Engineer

  • Jan 2011 - Jul 2012

  John managed Masterbuilt's product development test shop while running performance tests, developmental tests, and QA on product returns and invoices.

• Sales Representative

  • Jun 2009 - Dec 2010

  Worked on inside sales for specific small accounts and also traveled to distinct locations to call on various clientele with the intent to sale Masterbuilt products.