Experience

GP Strategies Ltd

• Learning Delivery Manager

  • Oct 2019 - Present

  Lead a UK based team of Learning Facilitators to support the onboarding and development of personal bank employees, ensuring high quality training is provided in both face to face and virtual classrooms. Partner with client stakeholders to support their onboarding programmes through demand validation, upskilling/ cross-skilling and effective resource management. Provide SME input to course design / redesign to ensure learning solutions are tailored to the needs of the client and… Lead a UK based team of Learning Facilitators to support the onboarding and development of personal bank employees, ensuring high quality training is provided in both face to face and virtual classrooms. Partner with client stakeholders to support their onboarding programmes through demand validation, upskilling/ cross-skilling and effective resource management. Provide SME input to course design / redesign to ensure learning solutions are tailored to the needs of the client and individual learners.Ensure the effective support and development of the team within the company’s performance management system. Show more Show less



GP Strategies Training Ltd

• Learning Specialist

  • May 2014 - Oct 2019

  Specialising in the delivery and facilitation of a range of leadership training and development programmes, on both a national and international basis, aligning courses to the wider business goals and cultural change needs. Provide real world Subject Matter Expertise across a variety of Leadership and Management skills, along with a suite of complimentary Professional and Personal Skills capabilities.Give practical support and expertise to the design and development of new… Specialising in the delivery and facilitation of a range of leadership training and development programmes, on both a national and international basis, aligning courses to the wider business goals and cultural change needs. Provide real world Subject Matter Expertise across a variety of Leadership and Management skills, along with a suite of complimentary Professional and Personal Skills capabilities.Give practical support and expertise to the design and development of new programmes to ensure they deliver to both Business and Learner need in the class room environment and beyond.Ensure training delivery is effectively and efficiently evaluated to improve personal and course effectiveness.Evaluate client training and development programmes, assessing quality and relevance to deliver quality feedback on how to build and improve training effectiveness.Build constructive and value adding relationships with all key internal and external stakeholders to create a cohesive team approach. Embracing Equality and Diversity to build inclusive learning environments where our differences make us stronger. Show more Show less



101 Training

• Director

  • Oct 2013 - May 2014

  A training consultancy with a real passion for professional development and leadership training in financial organisations.Extensive real world experience in operational management, business transformation and the design and delivery of training material enables the delivery of engaging, bespoke solutions to truly deliver the step change in performance businesses desire.



HSBC & First Direct

• Senior Employee Communications Manager

  • Oct 2012 - Sep 2013

• Project Manager

  • Aug 2010 - Oct 2012

• Senior Operational Manager

  • Feb 2007 - Aug 2010

• Service and Sales Training Relationship Manager

  • Dec 2004 - Feb 2007