John Llewellyn

IT Manager at Levine Builders
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Contact Information
us****@****om
(386) 825-5501
Location
Levittown, New York, United States, US
Skills

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Credentials

  • CompTIA Network+
    CompTIA
    Sep, 2006
    - Nov, 2024
  • Network+ Certification
    CompTIA

Experience

  • Levine Builders
    • United States
    • Construction
    • 1 - 100 Employee
    • IT Manager
      • Jun 2011 - Present

      • Provide desktop support for 120 Windows 7 Professional users including configuration and deployment. • Create and modify Active Directory accounts (users, security groups, distribution groups, and printers). • Create and modify MS Exchange email accounts. • Maintain 12 MS Windows 2003/2008 servers. • Create and modify Blackberry Enterprise Server users. • Order and configure Blackberry, Android, and iPhone smart phones. • Project Manager for all Information Technology projects. • Configure all Xerox copiers to perform Scan-to-Email and Network Scanning functions. • Handle all of the IT procurement for hardware, software, and IT related contracts. • Administrator for Prolog and Timberline project management servers and applications. • Toshiba Phone System Administrator Show less

  • Circuits & Systems (Chaverware)
    • Greater New York City Area
    • Technical Support Specialist
      • Oct 2010 - Jun 2011

      • Provided direct customer support for ChaverWare which is a CRM and Accounting system. • Identified and reported system problems to the development team. • Diagnosed database problems with customer data using SQL statements. • Provided training for ChaverWare to new customers. • Provided general Windows and PC support to the customer when needed. • Distributed ChavarWare software and critical patches using various methods. • Provided direct customer support for ChaverWare which is a CRM and Accounting system. • Identified and reported system problems to the development team. • Diagnosed database problems with customer data using SQL statements. • Provided training for ChaverWare to new customers. • Provided general Windows and PC support to the customer when needed. • Distributed ChavarWare software and critical patches using various methods.

  • UBM plc
    • United Kingdom
    • Events Services
    • 200 - 300 Employee
    • Senior Support Analyst
      • Jul 2008 - Mar 2009

      • Provided phone and onsite technical support as part of the IT team, for 800 Windows XP Professional users. • Used LanDesk Management Suite to perform technical support for remote and home users. • Create and maintain user network accounts using Active Directory. • Used LanDesk Management Suite to distribute software and critical Windows patches. • Install and configure PC desktop computer systems for use on a TCP/IP network. • Track all work performed using Heat incident tracking software. • Configured Blackberry PDA devices. • Maintained accurate PC inventory and recycling records. Show less

  • ICON Central Laboratories
    • United States
    • Pharmaceutical Manufacturing
    • 400 - 500 Employee
    • Data Base Administrator
      • Apr 2008 - Jul 2008

      • Develop and maintain an MS Access database system to help the Director of Logistics track transit metrics and to identify points of failure in the transit process. • Create customized reports specifically tailored for account executives. • Develop and maintain an MS Access database system to help the Director of Logistics track transit metrics and to identify points of failure in the transit process. • Create customized reports specifically tailored for account executives.

  • Merrill Corporation
    • Advanced Site Support Analyst
      • Apr 1996 - Mar 2008

      • Installed and configured PC desktop computer systems for use on a TCP/IP network. • Deploy Windows operating system and other critical software using Ghost.• Provided technical support for PC systems and printers.• Provided technical support for MS Office applications including MS Outlook.• Configured Blackberry PDA devices.• Worked with network engineers to activate new network equipment and maintain old equipment.• Installed rack mountable servers, disk arrays, and battery backup systems.• Upgraded server equipment such as memory, network controllers, and hard drives.• Tracked all work performed using Remedy Magic/Service Desk Express.• Provided users with Windows accounts changes and password resets using Active Directory.• Created and maintained MS Access databases for PC Inventory and recycling. Show less

    • System Support Analyst
      • Apr 1994 - Apr 1996

      • Installed and configured PC desktop computer systems for use on a TCP/IP network. • Deploy Windows operating system and other critical software using Ghost.• Provided technical support for PC systems and printers.• Provided technical support for MS Office applications including MS Outlook.• Configured Palm Pilot PDA devices.• Worked with network engineers to activate new network equipment and maintain old equipment.• Installed rack mountable servers, disk arrays, and battery backup systems.• Upgraded server equipment such as memory, network controllers, and hard drives.• Tracked all work performed using Remedy Magic/Service Desk Express.• Provided users with Windows accounts changes and password resets using Active Directory.• Created and maintained MS Access databases for PC Inventory and recycling. Show less

  • Bridget Taylor Agency
    • Greater New York City Area
    • Various Computer Operator Jobs on Contract
      • Nov 1992 - Apr 1994

      Various Computer Operator Jobs running job streams and performing backup and restores on VAX, IBM and WANG mid size systems for such companies such as Bear Sterns, The Bank of California, The Chase Manhattan Bank NA. Various Computer Operator Jobs running job streams and performing backup and restores on VAX, IBM and WANG mid size systems for such companies such as Bear Sterns, The Bank of California, The Chase Manhattan Bank NA.

  • Franco American Novelty Company LLC
    • United States
    • Consumer Goods
    • Computer Operator
      • Mar 1990 - Nov 1992

      Perform backups. Troubleshoot workstation issues. Assist with other areas of the business when needed. Perform backups. Troubleshoot workstation issues. Assist with other areas of the business when needed.

  • Matthew Bender and Company
    • Greater New York City Area
    • Computer Operator
      • Feb 1989 - Feb 1990

      Run job streams. Perform backups. Troubleshoot workstation and printer issues. Run job streams. Perform backups. Troubleshoot workstation and printer issues.

  • Chase
    • United States
    • Financial Services
    • 700 & Above Employee
    • Computer Operator
      • Oct 1984 - Nov 1988

      Troubleshoot issues with workstations and printers Perform daily backup and restores Troubleshoot issues with workstations and printers Perform daily backup and restores

Education

  • New York Institute of Technology
    BS, Computer Science, Poli Sci, minor in Economics
    1994 - 1998
  • New York Institute of Technology
    BS, PoliticalScience
    1994 - 1995
  • New York Institute of Technology
    Computer Science
    1982 - 1984

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