Store Manager

• Feb 2023 - Present

Sales Manager

• Oct 2022 - Jan 2023

Assistant Manager

• Jun 2022 - Oct 2022

Retail Business Consultant

• Jul 2021 - Jul 2022

Business Manager

• Apr 2021 - Jun 2022

Associate Store Manager- Unsubscribed

• Jun 2020 - Apr 2021

Store Manager

• Oct 2019 - Jun 2020

Sales Manager

• Apr 2019 - Oct 2019

Store Manager

• Oct 2018 - Apr 2019

Associate Manager

• May 2015 - Apr 2016

General Manager

• Jan 2015 - May 2015

Assistant General Manager / Store Manager

• Mar 2013 - Jan 2015

• Seasonal Store Manager for East Hampton seasonal pop up •Assist general manager with the achievement of financial success through improvement of measurable results that positively impact the store’s performance • Recruited and trained all new employees that were brought on. This includes preparing the payroll, weekly schedule and disciplinary actions that need to occur • Manage the stores weekly sales report as well as the projected sales for the month based on the current market and reported the final data back to corporate • Was instrumental in setting up and successful opening of three store locations • Lead by example with the achievement of personal sales goals • Educate team on sales goals, personal goals, measurable stats • able to coach to these stats to maximize business • Network for in store events and marketing promotions • Maintain coaching and development process; complete annual performance appraisals as per company direction • Monitor and maintain compliance with company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets • Cater to elite clientele such as celebrities and socialites Show less

Customer Service Supervisor

• May 2008 - Mar 2013

• Possess the current, in-depth knowledge of the bank’s products and services to provide appropriate solutions to the needs of the clients and support new business development efforts • Assumed an assistant manager role for nine months in the Southampton Market leading to a satisfactory audit • Coach and mentor tellers and new hires on sales and operations • Make decisions within realm of authority in lieu of absent managers while making sure to adhere to all bank policies and procedures • Daily responsible for opening, closing, and servicing all of the banks deposit and consumer loan products • Perform new account and file maintenance reviews to ensure the accuracy and integrity of data. • Travel as needed to designated branches to meet their staffing needs Show less

Customer Service Supervisor

• Apr 2005 - Apr 2008

Build effective relationships and trust with clients and potential clients by listening to and uncovering their banking needs and educating them of bank products and services for business and personal clients • Responsible for maximizing branch profitability, promoting the bank’s “dedicated to you” tag line through a personal level of customer service and by helping exceed the branch goals. • Work closely with the assistant manager to maintain the operational excellence of the branch to ensure compliance with the banks policies, and to help ensure that satisfactory branch audits are achieved. • Able to reliably assume the management role in the absence of the branch and assistant branch managers • Assumed the role of “Subject Matter Expert” allowing me to assist all branch personnel to transition into the new computer system with minimum disruption to customer service. Show less