John Lee
Scrum Master at Randstad Sourceright- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Chinese Native or bilingual proficiency
Topline Score
Bio
Credentials
-
Certified SAFe® 4 Agilist
Scaled Agile, Inc.Aug, 2018- Nov, 2024
Experience
-
Randstad Sourceright
-
Netherlands
-
Human Resources Services
-
700 & Above Employee
-
Scrum Master
-
Oct 2018 - Present
• Facilitate agile ceremonies, including daily standup meeting, backlog refinement, sprint planning, sprint demo, sprint retrospective and coach the scrum team members. • Manage the scrum board tracking the progress of user stories and releases. • Guide the teams in process improvement and increase teams’ velocity. • Remove impediments that keep teams from progressing. • Continuous development of agile maturity (culture and mindset) within teams. • Support the product owner in ensuring availability of enough groomed backlog. Show less
-
-
-
AXA Affin Insurance
-
Malaysia
-
Insurance
-
300 - 400 Employee
-
Digital Operations Assistant Manager
-
Apr 2018 - Oct 2018
1. Responsible as a Scrum Master to manage the scrum process (daily stand-up meeting, sprint planning, sprint demo, retrospective meeting) and ensure the agreed Agile process is followed to deliver value and adapt faster.• Work with the scrum team for travel & motor insurance eCommerce site• Facilitate sprint planning meeting and work with Product Owner to ensure product backlogs are in good shape and realistically prioritized• Enable the team to be self-organized and autonomous to deliver sprint goals.• Arrange sprint demo and invite stakeholders to review the sprint deliverables.• Conduct retrospective meeting to reflect on what happened in the iteration.• Manage risks, dependencies, and stakeholder communications.• Remove the impediments for the scrum team and protect it from outside interruptions and distractions.2. Manage eCommerce digital operations team. Show less
-
-
Senior Digital Executive
-
Aug 2015 - Mar 2018
• Collaborate with Agile coach to enable the team to deliver goals by using Scrum methodology.• Analyze data from customer transactions, Google Analytics, Google Adwords, Facebook ad, email marketing and promotional campaigns to identify opportunities to optimize digital strategy. • Assist digital manager to develop yearly marketing plan and execute online marketing campaigns.• Handle eCommerce daily digital operations.
-
-
-
XOX Technology Berhad | Business Solutions
-
Malaysia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Business Development & Operations Manager
-
Oct 2013 - Jan 2015
• Develop plans and formulate strategies to run an eCommerce business.• Manage end-to-end promotional campaign planning to drive brand awareness and conversion.• Monitor eCommerce daily operations process such as customer service, order fulfillment, stock management, finance and social media updates.• Source and expand product categories & SKUs from local and international market.• Determine eCommerce site enhancements and work with outsource development team to improve customer experience. Show less
-
-
Marketing Executive
-
Jun 2012 - Sep 2013
• Manage company website and social media platforms.• Coordinate with media agencies on marketing campaigns including digital advertising, radio, TV.• Manage the launch of new products and execute the cross-functional implementation to market.• Write copy for diverse marketing distributions such as brochures, leaflets, press releases, e-newsletters & email marketing.• Collaborate with designers and execute the production of marketing collaterals.• Conduct research on competitors’ product launches and promotional packages. Show less
-
-
-
Hong Leong Group
-
Malaysia
-
Investment Management
-
300 - 400 Employee
-
Personal Financial Consultant
-
Jan 2012 - May 2012
• Identify customers' financial need and provide advisory. Actively promote and market the matching solutions from a comprehensive product range of Unit Trust, Bancassurance, Personal Loan, Mortgage Loan, and Credit Card. • Source new sales opportunities through inbound & outbound marketing, i.e. leads from referrals, launches, road shows, cold call and marketing visit. • Attend to walk-in customers' request & enquiries. • Identify customers' financial need and provide advisory. Actively promote and market the matching solutions from a comprehensive product range of Unit Trust, Bancassurance, Personal Loan, Mortgage Loan, and Credit Card. • Source new sales opportunities through inbound & outbound marketing, i.e. leads from referrals, launches, road shows, cold call and marketing visit. • Attend to walk-in customers' request & enquiries.
-
-
-
Easy Repair Unitron
-
Telford, United Kingdom
-
Operations Executive
-
Sep 2009 - Aug 2011
• Record daily deliveries and shipments to reconcile inventory. • Inspect the levels of business supplies and raw material to identify shortages. • Collaborate with warehouse team to ensure business goals are met. • Record daily deliveries and shipments to reconcile inventory. • Inspect the levels of business supplies and raw material to identify shortages. • Collaborate with warehouse team to ensure business goals are met.
-
-
Education
-
2008 - 2009
The University of Wolverhampton
BA (Hons), Business & Marketing -
2005 - 2008
Yelex Institute of Management
Diploma in Business Administration
Community
