Experience

Analytix

• IT Services and IT Consulting
• 100 - 200 Employee

• Junior Research Associate

  • Apr 2022 - Present



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Experience Associate I

  • Mar 2021 - Jul 2021

  - Respond to customer queries in a timely and accurate way, identify customer needs, and help customers use specific features via chat - Resolve customers' issues within a single interaction when possible using troubleshooting protocols learned during training - Respond to customer queries in a timely and accurate way, identify customer needs, and help customers use specific features via chat - Resolve customers' issues within a single interaction when possible using troubleshooting protocols learned during training



Certeza Infosys Corp.

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Business Development Officer

  • Jan 2020 - Jul 2020

  • Identified new clients by researching and creating networking opportunities • Discussed the products and services of the company with the client • Identified new clients by researching and creating networking opportunities • Discussed the products and services of the company with the client



Mines and Geosciences Bureau - Region IVB

• NCR - National Capital Region, Philippines

• Intern

  • Nov 2018 - Jan 2019

  • Assisted the geologists in collecting data during the following field works: - Geological mapping on areas surrounding Sta. Cruz, Marinduque - Analysis of the current state of Marcopper Mines - Coastline mapping along Manila Bay in Roxas Boulevard and Navotas • Prepared various geological maps using ArcGIS and QGIS, as well as a technical report about the activities undertaken during the internship • Assisted the geologists in collecting data during the following field works: - Geological mapping on areas surrounding Sta. Cruz, Marinduque - Analysis of the current state of Marcopper Mines - Coastline mapping along Manila Bay in Roxas Boulevard and Navotas • Prepared various geological maps using ArcGIS and QGIS, as well as a technical report about the activities undertaken during the internship