John Lang
Infrastructure Services - Field Technician at Ohio Cat- Claim this Profile
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Bio
Vince Caputo
John worked as a Senior Associate in Deskside Support services and has always excelled in this role, exhibiting a high level of productivity while serving our customers. I always enjoyed working with John, he is a true professional with the customers interests at heart. Always willing to put in the hard work in challenging times and his peers echo that sentiment as well. John possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and smile. I wish John the best in his future career and am comfortable knowing any employer will benefit tremendously from having him on their team.
Vince Caputo
John worked as a Senior Associate in Deskside Support services and has always excelled in this role, exhibiting a high level of productivity while serving our customers. I always enjoyed working with John, he is a true professional with the customers interests at heart. Always willing to put in the hard work in challenging times and his peers echo that sentiment as well. John possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and smile. I wish John the best in his future career and am comfortable knowing any employer will benefit tremendously from having him on their team.
Vince Caputo
John worked as a Senior Associate in Deskside Support services and has always excelled in this role, exhibiting a high level of productivity while serving our customers. I always enjoyed working with John, he is a true professional with the customers interests at heart. Always willing to put in the hard work in challenging times and his peers echo that sentiment as well. John possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and smile. I wish John the best in his future career and am comfortable knowing any employer will benefit tremendously from having him on their team.
Vince Caputo
John worked as a Senior Associate in Deskside Support services and has always excelled in this role, exhibiting a high level of productivity while serving our customers. I always enjoyed working with John, he is a true professional with the customers interests at heart. Always willing to put in the hard work in challenging times and his peers echo that sentiment as well. John possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and smile. I wish John the best in his future career and am comfortable knowing any employer will benefit tremendously from having him on their team.
Experience
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Ohio Cat
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United States
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Machinery Manufacturing
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500 - 600 Employee
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Infrastructure Services - Field Technician
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Jan 2021 - Present
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KPMG
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Canada
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Accounting
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700 & Above Employee
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Senior Associate - Digital Nexus
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Nov 2005 - Jul 2020
•Primary technical support (hardware, software, network, printers, and smart phones) to approximately 800 end users •Provided in person and remote technical support. Remote support provided over the phone or network via Remote Assistant, and Bomgar software.•Coordinated local office product lifecycle and managed all user hardware from inception to disposal of end of life equipment per firm procedures Manage Avaya phone systemsti Offices. for the Columbus, Indianapolis, and Cincinnati offices via Avaya Site Administrator.•Participated in various firmwide technology infrastructure projects for remote offices, Cisco switches and router refresh, phone system and voice system replacement/migrations, server replacement/upgrade.
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Associate - Digital Nexus
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Nov 1998 - Nov 2005
•Provided technical support to end users in the Columbus, Cincinnati, Cleveland, and Pittsburgh offices.•Configured and distributed new computers.•Performed all LAN administration for the Columbus office.•Designed and led local office Onboarding\Offboarding and training for all office employees.•Purchased new hardware, software, and peripherals for users as needed.
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The Ohio Company
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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Data Communications Specialist
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Oct 1992 - Nov 1998
•Responsible for component level break/fix repairs on computer hardware/software, printers, servers, and satellites. •Upgraded computers, including hard drives, RAM, processors, modems, LAN cards, and multimedia kits. •Provided computer installations or changes, including software and configuration of TCP/IP network components. •Responsible for component level break/fix repairs on computer hardware/software, printers, servers, and satellites. •Upgraded computers, including hard drives, RAM, processors, modems, LAN cards, and multimedia kits. •Provided computer installations or changes, including software and configuration of TCP/IP network components.
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Education
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1989 - 1992
DeVry University
Associate, Electronics
Community
