Experience

CRI Advantage

• IT Services and IT Consulting
• 1 - 100 Employee

• Ops Center Specialist

  • Aug 2015 - Present



Complete Office Care LLC

• 425 N Lee Ave, Idaho Falls, ID 83401

• IT Support Analyst

  • May 2015 - Jul 2015

  1st Tier Support for all IT related matters Computer repair and upgrades, including peripherals Printer troubleshooting Software upgrades Virus and Malware removal 1st Tier Support for all IT related matters Computer repair and upgrades, including peripherals Printer troubleshooting Software upgrades Virus and Malware removal



Medical Imagine Associates

• Independent Contractor

  • Mar 2015 - Apr 2015

  Transferring and maintenance of medical records. Transferring and maintenance of medical records.



QWK.NET

• 1300 S Yellowstone Hwy

• Independent Contractor

  • Feb 2015 - Mar 2015

  Office Assistant and Receptionist Sales and Marketing Assistant First Tier Technical Support Printing of Marketing and Promotional Materials Customer Service and phone support Office Assistant and Receptionist Sales and Marketing Assistant First Tier Technical Support Printing of Marketing and Promotional Materials Customer Service and phone support



Melaleuca, Inc.

• IT Help Desk Technician

  • Jul 2004 - Dec 2014

  Account Administration: Creating, Granting, and Terminating access and permissions Company employee support and communication via phone calls, emails, in person, etc. Purchasing support for Company computer hardware and software Computer hardware support and troubleshooting Software support for both external and in-house applications Critical incident handling and troubleshooting International support for all market sites Skills Personal and recreational computer builds and troubleshooting outside of employment Software and Operating System installation and troubleshooting Malicious software and various virus troubleshooting and removal Charity work through local costuming group, The 501st Legion



Melaleuca:The Wellness Company

• Personal Care Product Manufacturing
• 700 & Above Employee

• Korean Wellness Representative

  • Aug 2000 - Jul 2004

  This was my first position in Melaleuca - I also worked this same position from Sept 1997 to July 1999 This was my first position in Melaleuca - I also worked this same position from Sept 1997 to July 1999