John Klotz

Information Technology Security Specialist at New Directions Technologies Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Certified Lotus Professional (CLP) - Administration
    -

Experience

    • United States
    • Defense and Space Manufacturing
    • 100 - 200 Employee
    • Information Technology Security Specialist
      • Jun 2017 - Present

      Architect & Support Vulnerability Scanning Infrastructure for the National Aeronautics and Space Administration. Architect & Support Vulnerability Scanning Infrastructure for the National Aeronautics and Space Administration.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultant
      • Jun 2016 - Jun 2017

      Primary role is to conduct Implementations & Configuration Audits working with the following technologies: - Red Hat Satellite 6 - Amazon Web Services Secondary role is to provide internal support for the Salesforce.com CRM tool and creating business process documentation. Primary role is to conduct Implementations & Configuration Audits working with the following technologies: - Red Hat Satellite 6 - Amazon Web Services Secondary role is to provide internal support for the Salesforce.com CRM tool and creating business process documentation.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Security Advisor
      • Jun 2011 - Jun 2016

      I had three job roles while employed at IBM: * Information Security Advisor (Jan 2014 - June 2016) - System health checking - Security procedural documentation - Adherence to ITIL & ISO/IEC 27001 standards & practices - Security audit preparation * Technical Project Manager (Nov 2012 - Jan 2014) - IT Disaster Recovery Preparation project - Infrastructure re-architecture deployment project - Multi-platform upgrade project * Email Collaboration Technical Team Lead (June 2011 - Nov 2012) - Team support for Lotus Domino, Microsoft Exchange & SMTP incident & change issues - Technical support ticket dispatching - Implementation of LEAN & Six Sigma methodologies for technical support

    • United Kingdom
    • Software Development
    • Implementation Engineer
      • Sep 2007 - Jun 2011

      * Configure dedicated email marketing appliances running RHEL & ExpressOS. * Customer training on email appliances and Message Studio mass-email creation & scheduling software. * Analyze customer DNS configuration and provide recommendations to optimize email deliverability. * Technical liaison for Sales department during customer calls & pre-sales proof-of-concept deployments. * Created virtual environment (VMware GSX on ExpressOS) for testing high-availability clustering (DRBD & Heartbeat). * Optimized profitability by demonstrating that ROI is improved by switching to remote configurations; currently primary configuration process.

    • Technical Liaison
      • Jun 2006 - Sep 2007

      Technical support between State of Nevada Epidemiology & Centers for Disease Control (CDC). * Support National Electronic Disease Surveillance System (NEDSS) for Nevada. * Built virtual environment (VMware GSX on Fedora Core 5) for testing software upgrades. * Support/train users on data systems (NEDSS, NETSS, STDMIS & Epi-X). Technical support between State of Nevada Epidemiology & Centers for Disease Control (CDC). * Support National Electronic Disease Surveillance System (NEDSS) for Nevada. * Built virtual environment (VMware GSX on Fedora Core 5) for testing software upgrades. * Support/train users on data systems (NEDSS, NETSS, STDMIS & Epi-X).

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Domino Administrator III (Team Lead)
      • Jun 2005 - Jun 2006

      * Responsible for maintaining enterprise messaging environment. * Coordinate activities of junior departmental members. * Assist I.T. Architecture Group with capacity planning & implementation. * Assist Departmental Manager with budgeting & personnel evaluations. * Disaster recovery and co-location failover planning. * Responsible for server builds and dedicated area in Data Center. * Third tier end user support. * Responsible for maintaining enterprise messaging environment. * Coordinate activities of junior departmental members. * Assist I.T. Architecture Group with capacity planning & implementation. * Assist Departmental Manager with budgeting & personnel evaluations. * Disaster recovery and co-location failover planning. * Responsible for server builds and dedicated area in Data Center. * Third tier end user support.

    • 1 - 100 Employee
    • Technical Specialist
      • Aug 2004 - Jun 2005

      Technical Specialist August 2004 - June 2005 Enterprise Messaging Project Leader January 2000 - May 2002 * Returned to Parker in August 2004 to stabilize the messaging environment that I helped establish from 2000 - 2002. * Led migration of over 16K users from IBM AS/400 model 840 to iSeries 570. * Management of 15 Domino Partitions (DPARs) on iSeries 570. * Transitioned from multiple clustered WinNT servers; led initial migration to IBM AS/400. * Technical Lead for North American Enterprise Messaging Dept. * Assist Enterprise Messaging Manager with budget and represented department during organizational meetings. * Team Lead during Lotus Domino/Notes migrations after corporate acquisitions. * Completed Kaizen/Lean (continuous improvement/waste reduction) training. * Supervised junior administrators / third tier customer support.

    • United Kingdom
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Senior Lotus Notes Administrator
      • Jun 2002 - Aug 2004

      * Primary Notes Administrator for 15 offices nationally; a mix 28 dedicated email & application servers. * Redesigned existing Domino architecture from 4 subsidiaries to a single Domino directory. * Implemented clustering & other fault-tolerance strategies. * Rollout & support of Sametime 3.0. * Migrated new acquisitions from MS Exchange/Outlook to Lotus Domino/Notes. * Build & rack mount servers; data center cabling. * Secure messaging integration with Department of Defense. * End user technical support (high-ranking military officers and other VIPs).

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Systems Administrator
      • Jan 1996 - Dec 1999

      Migrated messaging environment from cc:Mail to Lotus Notes (2000 users). * First tier end user support; Executive I.T. support * Laptop imaging (Symantec Ghost), deployment & support. * Checkpoint Firewall-1, RSA SecurID & VPN support. * Participated in Data Center management activities. * Backup Network Administrator. Migrated messaging environment from cc:Mail to Lotus Notes (2000 users). * First tier end user support; Executive I.T. support * Laptop imaging (Symantec Ghost), deployment & support. * Checkpoint Firewall-1, RSA SecurID & VPN support. * Participated in Data Center management activities. * Backup Network Administrator.

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Supply Platoon Administrator
      • Feb 1987 - Jan 1994

      * 92A: Inventory Administration * 76V: Warehousing Specialist * 71L: Administration Specialist * 92A: Inventory Administration * 76V: Warehousing Specialist * 71L: Administration Specialist

Education

  • Kent State University
    Bachelor of Science, Management Information Systems
    1994 - 1996
  • The University of Akron
    Bachelor of Science, Finance
    1984 - 1989
  • Archbishop Hoban

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