John Kim

Tier III Technician at InfoStructures
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • English Professional working proficiency
  • Korean Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • AWS Cloud Practitioner
    Amazon Web Services (AWS)
    Sep, 2020
    - Nov, 2024
  • A+
    CompTIA
  • MOS: Microsoft Outlook 2016
    Microsoft
  • Network+
    CompTIA
  • Security+
    CompTIA
  • Servicing HP Desktops, Workstations and Notebooks for Service Technicians - October 2016
    HP

Experience

  • InfoStructures, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Tier III Technician
      • Aug 2021 - Present

      Work as a system administrator for the client Advanced Bioscience Laboratories, Inc.Set up the computer for new employees.Monitor virtual machines for various servers.Monitor backup servers.Perform Microsoft 365 administration tasks.Resolve various end user issues. Work as a system administrator for the client Advanced Bioscience Laboratories, Inc.Set up the computer for new employees.Monitor virtual machines for various servers.Monitor backup servers.Perform Microsoft 365 administration tasks.Resolve various end user issues.

  • HumanTouch, LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Incident Analyst
      • Feb 2020 - Present

      Facilitate root cause analysis of IT incidents affecting more than 10 computers.Create and maintain knowledge base articles for Tier 2 Deskside Support Technicians for FDA Mid-Atlantic Helpdesk.Provide Tier 3 support for end user issue resolution. Facilitate root cause analysis of IT incidents affecting more than 10 computers.Create and maintain knowledge base articles for Tier 2 Deskside Support Technicians for FDA Mid-Atlantic Helpdesk.Provide Tier 3 support for end user issue resolution.

  • Eun Sam Evangelical Church of Washington
    • Associate Pastor (English Ministry)
      • Sep 2015 - Present

      Love the church of Jesus Christ and cultivate the love for God in the church.Proclaim and teach the Word and will of God. Love the church of Jesus Christ and cultivate the love for God in the church.Proclaim and teach the Word and will of God.

  • CGI
    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Deskside Support Technician
      • May 2018 - Feb 2020

      Provided Tier 2 IT support to FDA. Provided Tier 2 IT support to FDA.

  • DALY Computers
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Field Technician
      • Apr 2017 - May 2018

      Provided technology support to Baltimore County Public School System including hardware repair, printer installation, and software installation. Provided technology support to Baltimore County Public School System including hardware repair, printer installation, and software installation.

  • In-Amen Presbyterian Church
    • Associate Pastor (English Ministry)
      • Jan 2013 - Jul 2014

      Cultivated the love for God and the holy desire for His Kingdom.Trained young adults, youth, and children in God's words. Cultivated the love for God and the holy desire for His Kingdom.Trained young adults, youth, and children in God's words.

  • Church of Philippi
    • Associate Pastor (Director of Multimedia)
      • Jan 2011 - Dec 2012

      Managed overall multimedia-related operations of the church including audio mixing and video editing.Preached the word of God. Managed overall multimedia-related operations of the church including audio mixing and video editing.Preached the word of God.

  • J2 Health Insurance
    • Insurance
    • Owner Manager
      • Jan 2009 - Jun 2011

      Managed overall operations of an independent health insurance sales agency including two sub-agents and two part-time staff. Managed overall operations of an independent health insurance sales agency including two sub-agents and two part-time staff.

  • MetLife
    • United States
    • Insurance
    • 700 & Above Employee
    • Financial Services Representative
      • Jun 2005 - Dec 2008

      Sold various insurance and financial products Sold various insurance and financial products

  • United States Army Reserve
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Personnel Administration Specialist
      • May 2001 - Jul 2005

      Trained in basic combat and personnel administration Trained in basic combat and personnel administration

Education

  • Lancaster Bible College | Capital Seminary & Graduate School
    Master of Divinity, Pastoral Studies
    2009 - 2015
  • University of Providence
    Bachelor of Arts, Sociology
    2001 - 2003

Community

You need to have a working account to view this content. Click here to join now