John Karamanis

Head of Operations at SUNEL Group
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Contact Information
Location
Psikhikón, Attiki, Greece, GR
Languages
  • English Full professional proficiency
  • Greek -

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Nikolaos Zormpas

John was one of the most dedicated professionals through his work at Docusys. He was not only a proactive and achievement oriented General Manager but also an inspiring perfectionist. Ambitious person. Eager expert with boundless energy. John is always punctual and perfectly organized, with lots of knowledge in his field. He has an extensive wisdom, and his open-minded approach could not be overestimated. It was a pleasure working with.

Savvas Mavrogiannis

I have cooperated with John during my role as Sales Manager Certified Partners and RoG while he was Customer Service Director in Hellas on Line. He has a great personality, well respected by colleagues, he supported team spirit within the organization and in generally he is a person you can trust. He was the main driving force for our department. John has great communication skills and he has a customer oriented attitude. A pleasant amiable character that would be proven an asset to any company. It would be a pleasure for me to work with John again in the future...

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Experience

    • United Kingdom
    • Services for Renewable Energy
    • 1 - 100 Employee
    • Head of Operations
      • Jul 2021 - Present
    • Greece
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Oct 2020 - Jun 2021
    • Procurement Manager
      • Mar 2019 - Sep 2020
    • Accounts Receivable Manager
      • 2015 - 2019
    • Netherlands
    • Construction
    • 700 & Above Employee
    • Business Finance Manager
      • Aug 2014 - 2015

      Head of Accounting, Procurment, Administration, HR and Stores Departments. Manage day to day operations and implement Corporate Policies and Procedures. Cooperate with Project Manager, Construction Managers and Corporate team in order to deliver Materials and Equipment on time. Ensure that main facilities (accommodation, food, water & electricity supply) are properly established and work efficiently. Develop, present and implement budgets. Deliver on time monthly reports requested from… Show more Head of Accounting, Procurment, Administration, HR and Stores Departments. Manage day to day operations and implement Corporate Policies and Procedures. Cooperate with Project Manager, Construction Managers and Corporate team in order to deliver Materials and Equipment on time. Ensure that main facilities (accommodation, food, water & electricity supply) are properly established and work efficiently. Develop, present and implement budgets. Deliver on time monthly reports requested from headquarters. Show less Head of Accounting, Procurment, Administration, HR and Stores Departments. Manage day to day operations and implement Corporate Policies and Procedures. Cooperate with Project Manager, Construction Managers and Corporate team in order to deliver Materials and Equipment on time. Ensure that main facilities (accommodation, food, water & electricity supply) are properly established and work efficiently. Develop, present and implement budgets. Deliver on time monthly reports requested from… Show more Head of Accounting, Procurment, Administration, HR and Stores Departments. Manage day to day operations and implement Corporate Policies and Procedures. Cooperate with Project Manager, Construction Managers and Corporate team in order to deliver Materials and Equipment on time. Ensure that main facilities (accommodation, food, water & electricity supply) are properly established and work efficiently. Develop, present and implement budgets. Deliver on time monthly reports requested from headquarters. Show less

    • Greece
    • Retail Office Equipment
    • 1 - 100 Employee
    • General Manager & Partner
      • Apr 2008 - Jul 2014

      Responsible for 3 sales teams (Call Center, Geographical, Key Accounts) targeted to promote XEROX products and Services in the local SMB market. Managing relations with Suppliers. Responsible for all Pre-Sales, Sales and Implementation of our offering to the market. Cooperate with XEROX for Service delivery. Launch in 2010 XEROX Partner Managed Print Services and sign more than 50 contracts with Key Account Customers managing C level relations. Responsible for 3 sales teams (Call Center, Geographical, Key Accounts) targeted to promote XEROX products and Services in the local SMB market. Managing relations with Suppliers. Responsible for all Pre-Sales, Sales and Implementation of our offering to the market. Cooperate with XEROX for Service delivery. Launch in 2010 XEROX Partner Managed Print Services and sign more than 50 contracts with Key Account Customers managing C level relations.

    • Greece
    • Telecommunications
    • 100 - 200 Employee
    • Customer Service Director
      • Jan 2007 - Mar 2008

      Head of Sales, Technical Support and Customer Care Call Centers. Establish the appropriate organization with hierarchy levels, appropriate processes, KPI’s and reporting process as HOL was growing fast in H2 2007, in order to fulfil existing customer’s and new customer’s requests. Support in cooperation with HR, recruitment and training processes as call center manpower increased from 40 to more than 250 people. Head of Sales, Technical Support and Customer Care Call Centers. Establish the appropriate organization with hierarchy levels, appropriate processes, KPI’s and reporting process as HOL was growing fast in H2 2007, in order to fulfil existing customer’s and new customer’s requests. Support in cooperation with HR, recruitment and training processes as call center manpower increased from 40 to more than 250 people.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • CCSS Manager
      • Jan 1995 - Dec 2006

      Head of CCSS department (unique and preferred B2B channel) accounting 85% of Company’s revenue. Implement XEROX HELLAS Go to Market strategy with the support of local (15 people) and European team, support XEROX transition from Direct to Indirect Sales, support the transformation of single unit dealers to organized businesses, establish a central telesales unit supporting the channel, responsible for Supply – Demand process with great accuracy maintaining Company’s stock at the lowest levels… Show more Head of CCSS department (unique and preferred B2B channel) accounting 85% of Company’s revenue. Implement XEROX HELLAS Go to Market strategy with the support of local (15 people) and European team, support XEROX transition from Direct to Indirect Sales, support the transformation of single unit dealers to organized businesses, establish a central telesales unit supporting the channel, responsible for Supply – Demand process with great accuracy maintaining Company’s stock at the lowest levels, develop quarterly and annual plans and monitor them Show less Head of CCSS department (unique and preferred B2B channel) accounting 85% of Company’s revenue. Implement XEROX HELLAS Go to Market strategy with the support of local (15 people) and European team, support XEROX transition from Direct to Indirect Sales, support the transformation of single unit dealers to organized businesses, establish a central telesales unit supporting the channel, responsible for Supply – Demand process with great accuracy maintaining Company’s stock at the lowest levels… Show more Head of CCSS department (unique and preferred B2B channel) accounting 85% of Company’s revenue. Implement XEROX HELLAS Go to Market strategy with the support of local (15 people) and European team, support XEROX transition from Direct to Indirect Sales, support the transformation of single unit dealers to organized businesses, establish a central telesales unit supporting the channel, responsible for Supply – Demand process with great accuracy maintaining Company’s stock at the lowest levels, develop quarterly and annual plans and monitor them Show less

    • United States
    • Consumer Goods
    • 300 - 400 Employee
    • Operations & Sales
      • Sep 1987 - Dec 1995

Education

  • Athens University of Economics and Business
    Bachelor's degree, Business Administration and Management, General
    1987 - 1992
  • Moraitis School
    1981 - 1986
  • ALBA Graduate Business School
    Master's degree, Business Administration and Management, General

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