Operations Manager

• Dec 2021 - Present

Develop in-depth training programs for new and existing staff members to improve customer service, food handling procedures, and standards of health and safety. Reduce variable costs by minimizing overtime expenditures and inventory waste with thorough enforcement of company standards and regulations. Perform daily inventory and variance analysis to determine stock order quantities and identify potential shortages. Develop in-depth training programs for new and existing staff members to improve customer service, food handling procedures, and standards of health and safety. Reduce variable costs by minimizing overtime expenditures and inventory waste with thorough enforcement of company standards and regulations. Perform daily inventory and variance analysis to determine stock order quantities and identify potential shortages.

Administrative Assistant

• Feb 2021 - Aug 2021

Provided administrative support to executive team by managing high volumes of communication, scheduling appointments, and coordinating meetings using Google Workspace. Developed market research and strategy to recruit potential clients based on content, product, and popularity sourced through various social media platforms. Assisted in analyzing and evaluating market and consumer trends to establish base product designs and performance standards. Created and presented innovative pitch decks in collaboration with executive and administrative teams using Canva design tool to appeal to potential clients. Show less

Server

• Nov 2017 - Mar 2020