Experience

Coinberry

• Canada
• Financial Services
• 1 - 100 Employee

• Financial Transaction Analyst

  • Dec 2020 - Present

  • Oversight and management of withdrawal transactions for both fiat and cryptocurrencies• Reviewing customer accounts and verifying their identities as part of withdrawal process• Reporting accounts with high risk transactions to relevant team• Resolve all withdrawal issues, including withdrawal errors, and maintain acceptable service level agreements• Reconcile existing transactions through cross-referencing of incoming and outgoing data• Assist with fraud-related issues and similar investigations• Client case management• Submission of large value currency transactions to Fintrac• Monitoring of hot wallet balances



BDO Unibank

• Philippines
• Financial Services
• 700 & Above Employee

• Acquisition Officer

  • May 2018 - Jan 2021

  Establish and maintain relationships with bank partners. And working with Branch staff to ensure they understand the products.Solicits Bank Endorsements for Credit Cards & Personal loans from my assigned area.Handles International desk and Institutional Banking Group’s segmented client base referral.Oversaw Corporate Cards applications from presentation to documentation processes and after-sales.Spearheaded International desk and Institutional Banking Group’s segmented client base referral.Responsible for Brand Growth – task to increase the market share of different card brands (e.g., MasterCard).Manages sales activity planning and reports both to the sales team and to the branches.



EastWest Ageas

• Financial Solutions Advisor

  • Jan 2017 - May 2018

  Solicit new business, cross-sell and upsell to the bank’s customer base.Conducts financial planning and provides solutions to bank clients.Manages the solution’s process flow from application to delivery, to after-sales service and performs customer service and business conservation.Ensuring that any and all compliance requests from internal and external sources are understood and implemented within branch personnel.Being aware of the financial markets in The Philippines, including different investment tools and competitors.