Computer Aided Design Technician

• Jun 2023 - Present

Owner

• Jan 2021 - May 2023

Personally created and managed a plant based nursery business with added livestock and bee-keeping roles. Personally created and managed a plant based nursery business with added livestock and bee-keeping roles.

Network Technician

• Jan 2020 - Jan 2021

Provided on-site and remote technical support to various Dental Offices in the Charlotte area. Provided on-site and remote technical support to various Dental Offices in the Charlotte area.

Communications Specialist I

• Nov 2017 - Jan 2020

Front End Software Development: Provided comprehensive help desk services, offering phone, email, and live support to users encountering issues with websites and applications. Managed MySQL servers and Microsoft web servers, ensuring efficient hosting and smooth server operations. Developed ASP.NET web applications using languages such as C# and Java, collaborating with the DOTCOM team to progress client sites through various development stages. Utilized AWS for server hosting and management, ensuring reliable and scalable infrastructure. Microsoft Excel Macro Development: Designed and implemented Excel macros to streamline data entry processes and meet specific project requirements. Provided help desk support to Pike employees across the US, assisting with user-related Excel macro inquiries and issues. Developed "patches" to address bugs found in code, enhancing functionality and improving user experience. Quickbase Support and Development: Supported users in adopting new Quick Base-based business processes, providing guidance and troubleshooting to ensure smooth implementation. Made code modifications as necessary to deliver quick solutions to end users, optimizing processes and addressing user needs effectively. Integrated AVENZA data from Apple iPad and smartphones into Quick Base, facilitating seamless data synchronization. Developed custom processes in Quick Base based on business requirements, contributing to streamlined operations and enhanced efficiency. Python and Batch Scripting: Created Python scripts to interact with web-based databases, automating data retrieval and manipulation processes. Developed batch files to assist in file management and indexing, improving organization and accessibility. Show less

Computer Aided Design Technician

• Nov 2017 - Nov 2018

General Fiber contract design/engineering. Changed name to "Pike Telecom" General Fiber contract design/engineering. Changed name to "Pike Telecom"