Experience

Grove City YMCA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Branch Operations

  • Sep 2022 - Present

• Membership Director

  • Jan 2020 - Present

• After School Program Coordinator

  • Sep 2011 - Present

  Manages all aspects of the elementary school after-school program, ensuring a quality educational and youth development experience for all participants



YMCA of Franklin and Grove City

• Assistant Membership/Systems Director

  • Apr 2009 - Jul 2021

  Monitor membership and program analytics to include trend analysis and assure action plans are in place to ensure appropriate YMCA response to opportunity while also ensuring that corrective action plans are in place to avert any downward trends Provide support to membership and program teams targeting specific groups (i.e. health seekers, families, clinical fitness, etc..) during promotional time periods Recruit, hire, train, develop, schedule and direct personnel to deliver consistent excellent service to members and customers Assist/support the development of Promotional Campaign Plans including action items, evaluation of results, monitoring execution, and provide feedback, suggestion, improvement, and recognition Oversee companies social media platforms such as Facebook and Instagram Oversee all aspects of companies business software, Daxko, including but not limited to; program input, proper data entry, membership entry, returns manager Oversee all aspects of membership sales, member terminations Show less