Experience

Amherst Center for Senior Services
• United States
• Individual and Family Services
• 1 - 100 Employee
• Caseworker

  • Jun 2022 - Present

Catholic Charities of Buffalo
• United States
• Individual and Family Services
• 100 - 200 Employee
• Care Coordinator

  • Aug 2016 - Jan 2022

Buffalo Federation Neighborhood Centers
• United States
• Individual and Family Services
• 1 - 100 Employee
• Care Manager

  • Jun 2015 - Aug 2016


Mid-Erie Counseling and Treatment Services

• Care Coordinator Child Intensive Care Coordination WRAP Around Program

  • Apr 2012 - Dec 2014

   Worked with emotionally disturbed children and their families with a team comprised of paid professionals, community providers and natural supports to bring about positive core values. Carried a caseload of 11-15 families  Facilitated cultural discovery consistent with wraparound values and principles  Developed Crisis plans  Ensured Quality Assurance measures  Ensured Safety protocols and crisis planning  Coordinated appropriate community referrals  Worked within Connections and CareManager formats online Show less



Gateway-Longview

• Individual and Family Services
• 100 - 200 Employee

• Child Care Specialist

  • Oct 2009 - Apr 2012

   Provided for the safety and well being of the children in care through the judicious use of discipline, crisis interventions, knowledge and supervision of their whereabouts at all times. Liaison between family, social workers , community and youth Assured the health and safety of children in care by the timely identification and effective communication of all behavioral, emotional or medical needs.  Addressed crisis situations and work to alleviate disparity and confrontation through appropriate negotiation Provided mentoring and training for staff on a continual basis Show less

• Residential Counselor Crisis Staff Residential Program

  • Jul 2008 - Oct 2009

   Provided for the safety and well being of the children in care through the judicious use of discipline, crisis interventions, knowledge and supervision of their whereabouts at all times. Dispensed medication to children as ordered by medical department. Contributed to the effective team management of behavior of children, and to the implementations of Individual Treatment Plans. Participate in Treatment Team meetings.



Crisis Services, Inc.

• Non-profit Organizations
• 1 - 100 Employee

• Supervising Counselor (Erie County 24 hour Hotline) / Training Specialist II

  • 1998 - 2007

   Direct training and clinical supervision of the paid professional staff ,volunteers and interns  Oversight of the hotlines for Kids Helpline and Erie and Chautauqua Counties, and program development  Developed and Conducted in-service trainings and provided speaking engagements to the community  Ensured Quality Assurance measures  Ensured Safety protocols  Assisted in the development and teaching of crisis intervention training modules  Coordinated volunteer recruitment and retention activities  Conducted tabling and education in the community Show less